Crown Bakeries
QA Supervisor
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Crown Bakeries Job Summary The Quality Assurance Supervisor is responsible for ensuring timely and effective implementation of all company's food safety and quality policies, procedures, and activities involved in production. This individual maintains close working relationships with other department managers and supervisory personnel to meet and maintain product quality, identify problems affecting product quality, maximize productivity and comply with regulatory requirements. This individual reports to the FSQA Manager.
Responsibilities
Monitors operational processes to ensure all products are manufactured to food safety and quality requirements
Updates and maintains all Crown Bakeries' food safety and quality‑related documentation
Completes daily verification of all quality‑related operational documentation
Manages assigned CBN program manuals, including updating documentation, conducting training, and completing weekly audits
Assists FSQA manager in co‑packing relationships, including complaint response, sales sample requests, and customer product evaluations
Ensures any GMP, food hygiene and safety standards are within compliance
Reports any food safety incidents (i.e. GMP violations, ingredient and product contamination, metal detection non‑conformances, screen or magnet deviancies, glass breakage, and/or pest harborage)
Conducts all job duties in a safe manner
Inspects and enforces safe behaviors
Monitors and verifies prerequisite programs and HACCP activities, including:
Assisting in mock recalls for incoming raw materials and finished products
Assisting with equipment calibration and environmental program requirements
Assisting in cross‑training personnel on HACCP, GMP, SPC analytical methods, and all other pertinent programs
Leadership
Collaborative interaction with all departments to promote exceptional quality practices
Continuously mentor effectively with leadership and hourly associates to train on quality programs
Process Control
Assists in implementing and documenting customer complaint corrective action(s)
Audits and documents daily food safety and quality activity in the production area
Maintains incoming supplies documentation, including raw material specifications, and assists in acquiring all necessary documentation for trial materials
Monitors, analyzes, and reports deviations regarding food safety and quality controls including non‑conformances, SPC Matrix, and Sightline Systems Dipix to drive process improvements
Assists in the investigation of foreign material and HOLD‑related finished products
Quality Systems
Support manufacturing facility quality systems (FSMA, GFSI, BRC/SQF, FDA, USDA, GMP)
Participates in all 3rd‑party audits (including BRC, regulatory, & customer‑related)
Responsible for Customer and Supplier information management (Specifications, Formulas, & COAs)
Assists with sales sample selection, packing, and shipping as requested
Completes Product Sensory evaluations and shelf‑life capability studies
Product Development
Participates in research / development projects as requested
Participates in customer scorings and product showings as required
People Management Highlights
Assigning tasks and deadlines
Boosting engagement and productivity by motivating people
Providing coaching and feedback. Nurturing each employee’s growth through mentoring and training
Keeping individuals and the team focused on company and professional goals
Reviewing performance metrics
Delivering regular 1:1 meetings and evaluations
Qualifications And Skills
Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Adobe PDF
HACCP certification completion
Experience with Good Manufacturing Practices, HACCP, BRC or SQF, and OSHA
Must have own transportation
Able to stand for long periods, walk in distance, climb, and lift up to 50lbs
Strong written and verbal communication skills
Able to make quality decisions based on problem solving and team interaction
Able to work cross‑functionally as a team in order to complete tasks
Undergraduate Degree in Agricultural Sciences, Business, Engineer, or Industry specific field of study
Minimum two years of supervisory experience in food manufacturing facility or related field
Work Environment This job operates in a production office environment. The employee is frequently exposed to facility elements such as noise, dust, fumes and odors. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machine.
EEO Statement Crown Bakeries is an equal opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment. It is our policy to recruit, hire, train and promote individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by law. We prohibit any such discrimination or harassment in our workplace and strive to foster a diverse and inclusive workforce. This EEO policy applies to all aspects of employment, including recruitment, hiring, training, promotion, compensation, benefits and other terms and conditions of employment.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Quality Assurance
Industries Food and Beverage Manufacturing
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Crown Bakeries Job Summary The Quality Assurance Supervisor is responsible for ensuring timely and effective implementation of all company's food safety and quality policies, procedures, and activities involved in production. This individual maintains close working relationships with other department managers and supervisory personnel to meet and maintain product quality, identify problems affecting product quality, maximize productivity and comply with regulatory requirements. This individual reports to the FSQA Manager.
Responsibilities
Monitors operational processes to ensure all products are manufactured to food safety and quality requirements
Updates and maintains all Crown Bakeries' food safety and quality‑related documentation
Completes daily verification of all quality‑related operational documentation
Manages assigned CBN program manuals, including updating documentation, conducting training, and completing weekly audits
Assists FSQA manager in co‑packing relationships, including complaint response, sales sample requests, and customer product evaluations
Ensures any GMP, food hygiene and safety standards are within compliance
Reports any food safety incidents (i.e. GMP violations, ingredient and product contamination, metal detection non‑conformances, screen or magnet deviancies, glass breakage, and/or pest harborage)
Conducts all job duties in a safe manner
Inspects and enforces safe behaviors
Monitors and verifies prerequisite programs and HACCP activities, including:
Assisting in mock recalls for incoming raw materials and finished products
Assisting with equipment calibration and environmental program requirements
Assisting in cross‑training personnel on HACCP, GMP, SPC analytical methods, and all other pertinent programs
Leadership
Collaborative interaction with all departments to promote exceptional quality practices
Continuously mentor effectively with leadership and hourly associates to train on quality programs
Process Control
Assists in implementing and documenting customer complaint corrective action(s)
Audits and documents daily food safety and quality activity in the production area
Maintains incoming supplies documentation, including raw material specifications, and assists in acquiring all necessary documentation for trial materials
Monitors, analyzes, and reports deviations regarding food safety and quality controls including non‑conformances, SPC Matrix, and Sightline Systems Dipix to drive process improvements
Assists in the investigation of foreign material and HOLD‑related finished products
Quality Systems
Support manufacturing facility quality systems (FSMA, GFSI, BRC/SQF, FDA, USDA, GMP)
Participates in all 3rd‑party audits (including BRC, regulatory, & customer‑related)
Responsible for Customer and Supplier information management (Specifications, Formulas, & COAs)
Assists with sales sample selection, packing, and shipping as requested
Completes Product Sensory evaluations and shelf‑life capability studies
Product Development
Participates in research / development projects as requested
Participates in customer scorings and product showings as required
People Management Highlights
Assigning tasks and deadlines
Boosting engagement and productivity by motivating people
Providing coaching and feedback. Nurturing each employee’s growth through mentoring and training
Keeping individuals and the team focused on company and professional goals
Reviewing performance metrics
Delivering regular 1:1 meetings and evaluations
Qualifications And Skills
Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Adobe PDF
HACCP certification completion
Experience with Good Manufacturing Practices, HACCP, BRC or SQF, and OSHA
Must have own transportation
Able to stand for long periods, walk in distance, climb, and lift up to 50lbs
Strong written and verbal communication skills
Able to make quality decisions based on problem solving and team interaction
Able to work cross‑functionally as a team in order to complete tasks
Undergraduate Degree in Agricultural Sciences, Business, Engineer, or Industry specific field of study
Minimum two years of supervisory experience in food manufacturing facility or related field
Work Environment This job operates in a production office environment. The employee is frequently exposed to facility elements such as noise, dust, fumes and odors. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machine.
EEO Statement Crown Bakeries is an equal opportunity employer. We are committed to providing a work environment that is free from discrimination and harassment. It is our policy to recruit, hire, train and promote individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by law. We prohibit any such discrimination or harassment in our workplace and strive to foster a diverse and inclusive workforce. This EEO policy applies to all aspects of employment, including recruitment, hiring, training, promotion, compensation, benefits and other terms and conditions of employment.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Quality Assurance
Industries Food and Beverage Manufacturing
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