The Pharmacy Hub
Revenue Resolution Specialist (Finance)
The Pharmacy Hub, Fort Lauderdale, Florida, us, 33336
At
The Pharmacy Hub , we collaborate with
pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies
to deliver essential products
directly to patients.
Our expertise allows us to seamlessly distribute
pharmaceuticals, medical devices, and other healthcare products
to consumers, ensuring greater accessibility and convenience.
Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services. Job Summary:
The
Revenue Resolution Specialist
is responsible for identifying, investigating, and resolving discrepancies, disputes, and payment issues within the accounts receivable portfolio. This role ensures timely collection of outstanding balances, maintains accurate customer account records, and supports healthy cash flow management by effectively handling billing disputes and payment delays.
Key Responsibilities
Monitor accounts receivable aging reports to identify overdue or disputed accounts
Investigate and resolve discrepancies between invoices, payments, and customer records
Communicate professionally with customers, sales teams, and internal departments to clarify issues and negotiate payment resolutions
Process adjustments, credit memos, or write‑offs in accordance with company policies
Collaborate with collections and finance teams to support cash flow optimization and minimize bad debt exposure
Maintain detailed documentation of communication and actions taken to resolve account issues
Assist with month‑end and year‑end closing procedures related to accounts receivable
Provide documentation and explanations during audit reviews or related activities
Technical and Administrative Skills
Proven experience of data analysis is essential for this role
Proficient in monitoring aging reports and identifying issues
Experience investigating payment discrepancies and reconciling customer accounts
Familiarity with processing credit memos, adjustments, and write‑offs
Strong understanding of ERP/accounting systems and collections processes
Accurate documentation of all billing and collection‑related communications
Ability to support financial closings and audit procedures with proper records
Soft Skills
Attention to detail to accurately identify and correct billing or payment errors
Effective communication for clear, professional interactions with clients and internal stakeholders
Empathy and professional tact when handling sensitive or delinquent accounts
Problem‑solving ability to assess discrepancies and apply practical solutions
Time management to meet deadlines for billing, reconciliation, and closing cycles
Critical thinking to evaluate account trends and suggest improvements
Team collaboration across departments such as sales, accounting, and customer service
Adaptability to perform well under pressure and adjust to evolving systems or policies
Responsibility and ethics in handling confidential financial data
Proactive mindset to anticipate and address issues without constant supervision
Qualifications
Associate’s or Bachelor’s degree in Accounting, Finance, or Business
Minimum 2 years of experience in accounts receivable, billing, or dispute resolution
Proficiency in ERP or accounting platforms (e.g., QuickBooks, SAP, NetSuite, Oracle)
Strong analytical and problem‑solving skills with independent resolution abilities
Working knowledge of collections workflows, aging reports, and reconciliation practices
Excellent negotiation and communication skills for dealing with clients and internal teams
High level of accuracy and attention to detail to maintain audit‑ready records
Strong organizational and time management skills
Proficiency in Microsoft Excel (including pivot tables, VLOOKUP, filters, and formulas)
English proficiency at a basic to intermediate level, as required by the role
Work Environment and Physical Demands
Pharmacy setting with potential exposure to moderate noise
Daily use of computer terminals and mobile devices
Ability to stay focused on repetitive tasks and manage detail‑oriented work
Requires normal vision range
Location:
Davie, FL (This is a 100% onsite role; remote or hybrid work is not available)
Schedule:
Full‑time, 44 hours/week, Monday–Friday, Standard office hours
Pay Range
$49,000 - $67,000 USD
401(k) with up to 4% matching
Medical, dental, vision and life insurance
Paid time off
Paid public holidays
At
The Pharmacy Hub , we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our
fast‑paced, team‑driven culture
and are committed to supporting our employees in achieving success.
If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to
The Pharmacy Hub
and working together to deliver
top‑tier pharmacy fulfillment solutions.
#J-18808-Ljbffr
The Pharmacy Hub , we collaborate with
pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies
to deliver essential products
directly to patients.
Our expertise allows us to seamlessly distribute
pharmaceuticals, medical devices, and other healthcare products
to consumers, ensuring greater accessibility and convenience.
Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services. Job Summary:
The
Revenue Resolution Specialist
is responsible for identifying, investigating, and resolving discrepancies, disputes, and payment issues within the accounts receivable portfolio. This role ensures timely collection of outstanding balances, maintains accurate customer account records, and supports healthy cash flow management by effectively handling billing disputes and payment delays.
Key Responsibilities
Monitor accounts receivable aging reports to identify overdue or disputed accounts
Investigate and resolve discrepancies between invoices, payments, and customer records
Communicate professionally with customers, sales teams, and internal departments to clarify issues and negotiate payment resolutions
Process adjustments, credit memos, or write‑offs in accordance with company policies
Collaborate with collections and finance teams to support cash flow optimization and minimize bad debt exposure
Maintain detailed documentation of communication and actions taken to resolve account issues
Assist with month‑end and year‑end closing procedures related to accounts receivable
Provide documentation and explanations during audit reviews or related activities
Technical and Administrative Skills
Proven experience of data analysis is essential for this role
Proficient in monitoring aging reports and identifying issues
Experience investigating payment discrepancies and reconciling customer accounts
Familiarity with processing credit memos, adjustments, and write‑offs
Strong understanding of ERP/accounting systems and collections processes
Accurate documentation of all billing and collection‑related communications
Ability to support financial closings and audit procedures with proper records
Soft Skills
Attention to detail to accurately identify and correct billing or payment errors
Effective communication for clear, professional interactions with clients and internal stakeholders
Empathy and professional tact when handling sensitive or delinquent accounts
Problem‑solving ability to assess discrepancies and apply practical solutions
Time management to meet deadlines for billing, reconciliation, and closing cycles
Critical thinking to evaluate account trends and suggest improvements
Team collaboration across departments such as sales, accounting, and customer service
Adaptability to perform well under pressure and adjust to evolving systems or policies
Responsibility and ethics in handling confidential financial data
Proactive mindset to anticipate and address issues without constant supervision
Qualifications
Associate’s or Bachelor’s degree in Accounting, Finance, or Business
Minimum 2 years of experience in accounts receivable, billing, or dispute resolution
Proficiency in ERP or accounting platforms (e.g., QuickBooks, SAP, NetSuite, Oracle)
Strong analytical and problem‑solving skills with independent resolution abilities
Working knowledge of collections workflows, aging reports, and reconciliation practices
Excellent negotiation and communication skills for dealing with clients and internal teams
High level of accuracy and attention to detail to maintain audit‑ready records
Strong organizational and time management skills
Proficiency in Microsoft Excel (including pivot tables, VLOOKUP, filters, and formulas)
English proficiency at a basic to intermediate level, as required by the role
Work Environment and Physical Demands
Pharmacy setting with potential exposure to moderate noise
Daily use of computer terminals and mobile devices
Ability to stay focused on repetitive tasks and manage detail‑oriented work
Requires normal vision range
Location:
Davie, FL (This is a 100% onsite role; remote or hybrid work is not available)
Schedule:
Full‑time, 44 hours/week, Monday–Friday, Standard office hours
Pay Range
$49,000 - $67,000 USD
401(k) with up to 4% matching
Medical, dental, vision and life insurance
Paid time off
Paid public holidays
At
The Pharmacy Hub , we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our
fast‑paced, team‑driven culture
and are committed to supporting our employees in achieving success.
If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to
The Pharmacy Hub
and working together to deliver
top‑tier pharmacy fulfillment solutions.
#J-18808-Ljbffr