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Hotel del Coronado

Retail Supervisor - Hotel del Coronado, A Curio Collection by Hilton

Hotel del Coronado, Coronado, California, United States, 92118

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The iconic Hotel del Coronado is looking for a

Retail Supervisor

to join our team! Located on Coronado Island just minutes from Downtown San Diego, this 28‑acre Victorian beach resort was built in 1888 and has over 750 rooms, cottages, and villas, 65,000 square feet of banquet space, and 10 food & beverage outlets. After a $400M renovation and expansion, the resort is more stunning than ever.

Guests can enjoy four restaurants, two bars, a food truck, marketplace, ice cream shop, and in‑room dining.

Want to learn more? Hotel Website, Facebook, Instagram, Pinterest.

Classification:

Full‑Time

Shift:

Various – must be available weekdays, weekends, and holidays.

Pay Rate:

$30.00 per hour, based on experience and location.

What will I be doing? A Retail Supervisor provides assistance to guests with merchandise purchases or other questions. Assists managing the hotel gift shop, supervising personnel, maintaining inventory items essential to meeting guests needs while providing profit to the hotel.

Assists guests with purchases of merchandise including cash handling, refunds, exchanges, room charges, employee discounts, promotions, credit card purchases, daily shift deposits

Assists Manager with training and supervising team members according to Hilton policies and guidelines

Assists managing records and other administrative functions of the department. Ensures the verification and inspection of incoming products.

Ensures the maintenance and appealing merchandising of the gift shop.

Assists in gift shop inventories.

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Our continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values:

Hospitality – We’re passionate about delivering exceptional guest experiences.

Integrity – We do the right thing, all the time.

Leadership – We’re leaders in our industry and in our communities.

Teamwork – We’re team players in everything we do.

Ownership – We’re the owners of our actions and decisions.

Now – We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best‑in‑Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt‑Free Education – Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications

401K plan and company match to help save for your retirement

Hilton Shares – Our employee stock purchase program (ESPP) allows you to purchase Hilton shares at a 15% discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Available benefits may vary depending on property‑specific terms and conditions of employment.

Work Locations Hotel del Coronado, Curio Collection by Hilton

Schedule Full‑time

Brand Curio Collection by Hilton

Job Retail and Gift Shop

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Industry: Hospitality

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