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TEKsystems

Merchant Support Specialist

TEKsystems, Sioux Falls, South Dakota, United States, 57102

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What You’ll Be Doing

Investigate and resolve compliance issues by interpreting contracts and agreements. Analyze financial data to determine account status and next steps. Use skip‑tracing and online tools to locate merchants with overdue accounts. Collaborate with merchants to find solutions, review terms, and negotiate payment plans. Communicate via phone, email, text, and mail to resolve contract violations. Create and authorize payment plans that align with company policies. Facilitate secure payment methods (wire transfers, certified funds, credit cards). Keep detailed records of all communications and documentation. Digitally organize internal and external merchant account files. What You Bring

Strong communication skills

– Clear, compassionate, confident in tough conversations. Emotional maturity

– Handle vulnerable moments with empathy and professionalism. Adaptability

– Connect easily with all walks of life. Detail‑oriented mindset

– Sharp with financial data and documentation. Compensation

Base Pay + incentives. Job Type & Location

Permanent. Sioux Falls, SD. Pay and Benefits

Pay range: $41,600.00 – $41,600.00/yr. Benefits available via email when requested. Workplace Type

Fully onsite. Sioux Falls, SD. Application Deadline

Position anticipates close on Nov 21, 2025. Ready to Turn Tough Conversations into Powerful Solutions?

Apply now and bring your empathy, energy, and expertise to a role that matters. About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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