Lucky Strike Entertainment
Restaurant & Operations Manager
Lucky Strike Entertainment, Baltimore, Maryland, United States
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers — and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem‑solving in real time.
Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager’s absence, they hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment. Amid all the daily routine, Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team’s hourly staff. If you’ve ever thought of becoming a General Manager at one of our centers, the Restaurant / Entertainment Manager is a great place to start.
ESSENTIAL DUTIES MAKE GUESTS PRIORITY #1
Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints.
NEVER STOP IMPROVING
Continually hone operational execution; schedule staffing levels to meet your center’s needs and maximize the guest experience.
TAKE EVERY OPPORTUNITY
Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.).
PARTNER WITH LEAGUES
Develop and maintain strong relationships with league bowlers and officers to grow league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues.
ASSEMBLE AN ALL‑STAR TEAM
Recruit, hire, train, and schedule a talented team of hourly center staff.
SHOW OFF THOSE MANAGEMENT SKILLS
Lead the team and influence them through effective motivation; leverage individual strengths to ensure guest satisfaction and maximize center productivity; delegate effectively.
DRIVE FOOD & BEVERAGE SALES
Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
REMAIN FLEXIBLE
Work varying shifts, from weekends to holidays, and extended workdays as needed by your center.
WHO YOU ARE As a committed member of our team, you’re ready to fill in for your center’s General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You’re flexible enough to support the center through extended workdays, nights, weekends, and holidays. You’re a dedicated team player who excels at developing the talents of your team and is looking to ultimately become a General Manager.
DESIRED SKILLS
2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations
Bachelor’s Degree
Ability to supervise center operations staff
Strong Team Player
Exceptional “People Developer”
Customer Service Pro
Knowledge of POS register systems
WORK ENVIRONMENT / PHYSICAL DEMANDS
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
WHO WE ARE Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location‑based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans worldwide.
The pay range for this position is
$55,000k to $60,000k .
Lucky Strike Entertainment offers performance‑based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here:
www.bowlerocorp.com/careers/benefits .
#J-18808-Ljbffr
Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager’s absence, they hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment. Amid all the daily routine, Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team’s hourly staff. If you’ve ever thought of becoming a General Manager at one of our centers, the Restaurant / Entertainment Manager is a great place to start.
ESSENTIAL DUTIES MAKE GUESTS PRIORITY #1
Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints.
NEVER STOP IMPROVING
Continually hone operational execution; schedule staffing levels to meet your center’s needs and maximize the guest experience.
TAKE EVERY OPPORTUNITY
Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.).
PARTNER WITH LEAGUES
Develop and maintain strong relationships with league bowlers and officers to grow league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues.
ASSEMBLE AN ALL‑STAR TEAM
Recruit, hire, train, and schedule a talented team of hourly center staff.
SHOW OFF THOSE MANAGEMENT SKILLS
Lead the team and influence them through effective motivation; leverage individual strengths to ensure guest satisfaction and maximize center productivity; delegate effectively.
DRIVE FOOD & BEVERAGE SALES
Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
REMAIN FLEXIBLE
Work varying shifts, from weekends to holidays, and extended workdays as needed by your center.
WHO YOU ARE As a committed member of our team, you’re ready to fill in for your center’s General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You’re flexible enough to support the center through extended workdays, nights, weekends, and holidays. You’re a dedicated team player who excels at developing the talents of your team and is looking to ultimately become a General Manager.
DESIRED SKILLS
2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations
Bachelor’s Degree
Ability to supervise center operations staff
Strong Team Player
Exceptional “People Developer”
Customer Service Pro
Knowledge of POS register systems
WORK ENVIRONMENT / PHYSICAL DEMANDS
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
WHO WE ARE Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location‑based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans worldwide.
The pay range for this position is
$55,000k to $60,000k .
Lucky Strike Entertainment offers performance‑based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here:
www.bowlerocorp.com/careers/benefits .
#J-18808-Ljbffr