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McDonald's

Guest Experience Lead

McDonald's, Orlando, Florida, us, 32885

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Overview Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Benefits

Competitive pay from $14.50 per hour - 16.48 / hour plus cash incentives

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan*

Medical, dental, and vision benefits*

*Available to full time employees in select locations.

And much, much more!

Responsibilities

Lead the experience: Check in with guests and make sure they are enjoying themselves

Be the solution: Handle guest concerns and provide resolve to their satisfaction

Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Qualifications

A humble and hospitable demeanor

Passion for helping and serving others (customers and fellow team members)

A desire to learn and grow

The ability to communicate effectively and anticipate customer needs

So, what’s your job combo?

Equal Employment Opportunity and Inclusion McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact recruiting support team at us.mcd.com if you need assistance completing any forms or to participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We’re following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald’s and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant to comply with social distancing guidelines or other obligations. For corporate roles, please proceed to the online application, or if you already applied, contact support team. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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