Aimbridge Hospitality
Marriott Dallas Addison Quorum By The Galleria - Front Desk Manager
Aimbridge Hospitality, Dallas, Texas, United States, 75215
Marriott Dallas Addison Quorum By The Galleria - Front Desk Manager Address 14901 Dallas Parkway, Dallas, TX, 75254
Job Description Join Our Team as a Front Desk Manager!
About Us: At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If you’re a customer service superstar with strong leadership and problem‑solving skills, committed to enhancing guest satisfaction and operational efficiency, join our team and be part of creating unforgettable experiences for our guests!
Key Skills / Responsibilities
Customer Service Orientation:
Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
Leadership and Supervisory Skills:
Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
Problem‑Solving Ability:
Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
Communication Skills:
Clearly convey information and resolve concerns from co‑workers and guests effectively.
Financial Acumen:
Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.
Education & Experience
5+ years of progressive experience in a hotel or related field with supervisory experience
2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
Proficient in Windows operating systems, spreadsheets, and word processing.
Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
Valid driver's license from the applicable state.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering
Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short‑Term and Long‑Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Property Information We're the best Marriott hotel in Addison, TX located 5 minutes from Galleria Dallas shopping mall, business offices, and within walking distance from premier restaurants. Spacious rooms and suites are carefully designed for comfort and convenience with luxurious bedding, free bottled water, and a mini fridge. Our Addison, TX hotel features a lively lobby bar, concierge lounge, and Starbucks Coffee that offer a great place to connect. Guests can relax at our resort‑style outdoor pool and patio featuring a fire pit and poolside games like ping pong and Foosball – perfect for a weekend getaway in Dallas. Our Marriott hotel near Galleria Dallas offers complimentary shuttle service every hour to the Galleria, and is only a short drive from Love Field (DAL) and DFW Airport.
Start Your Application First Name (Legal) Last Name (Legal) Email Phone Number By checking this box, I agree to receive texts from Fountain sent on behalf of Aimbridge Hospitality regarding my application process or retainment. Message & data rates may apply. Message frequency varies. Text HELP for more information or STOP to opt‑out at any time. View our Privacy Policy and Terms of Services. By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service .
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Job Description Join Our Team as a Front Desk Manager!
About Us: At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If you’re a customer service superstar with strong leadership and problem‑solving skills, committed to enhancing guest satisfaction and operational efficiency, join our team and be part of creating unforgettable experiences for our guests!
Key Skills / Responsibilities
Customer Service Orientation:
Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
Leadership and Supervisory Skills:
Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
Problem‑Solving Ability:
Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
Communication Skills:
Clearly convey information and resolve concerns from co‑workers and guests effectively.
Financial Acumen:
Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.
Education & Experience
5+ years of progressive experience in a hotel or related field with supervisory experience
2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
Proficient in Windows operating systems, spreadsheets, and word processing.
Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
Valid driver's license from the applicable state.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering
Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short‑Term and Long‑Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Property Information We're the best Marriott hotel in Addison, TX located 5 minutes from Galleria Dallas shopping mall, business offices, and within walking distance from premier restaurants. Spacious rooms and suites are carefully designed for comfort and convenience with luxurious bedding, free bottled water, and a mini fridge. Our Addison, TX hotel features a lively lobby bar, concierge lounge, and Starbucks Coffee that offer a great place to connect. Guests can relax at our resort‑style outdoor pool and patio featuring a fire pit and poolside games like ping pong and Foosball – perfect for a weekend getaway in Dallas. Our Marriott hotel near Galleria Dallas offers complimentary shuttle service every hour to the Galleria, and is only a short drive from Love Field (DAL) and DFW Airport.
Start Your Application First Name (Legal) Last Name (Legal) Email Phone Number By checking this box, I agree to receive texts from Fountain sent on behalf of Aimbridge Hospitality regarding my application process or retainment. Message & data rates may apply. Message frequency varies. Text HELP for more information or STOP to opt‑out at any time. View our Privacy Policy and Terms of Services. By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service .
#J-18808-Ljbffr