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IHG Hotels & Resorts

Franchise Hotel - General Manager

IHG Hotels & Resorts, Phoenix, Arizona, United States, 85003

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This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer

About Us The Holiday Inn Express & Suites Phoenix West - Tolleson is a 108‑room, limited‑service hotel that prides itself on efficient operations and outstanding guest experiences. This is a strong property that currently meets IHG franchise metrics and standards. The General Manager will benefit from significant support, including sophisticated IHG Commercial Edge revenue services and a dedicated outside sales team, to drive business. If you are a leader who values stability, brand compliance, and strong team execution, this is the opportunity for you.

Your Day to Day We're on the lookout for true leaders. We need a new General Manager to take the top job and make it their own. Taking ownership of the day‑to‑day hotel direction, maximising financial returns, driving people development, and empowering our team to create memorable guest experiences every step along the way.

Developing programmes and initiatives to increase team engagement and achieve performance and development goals

Maintaining compliance with all required brand and service standards—collaborating with colleagues to exceed guest expectations

Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers, and local communities

Leading annual capital, cash flow, and sales and marketing plans to accurately forecast budgets

Driving revenues, future profitability, and maximum return on investment

What We Need From You

Two to five years of prior hotel management experience, or an equivalent combination of education and experience

Experience requirements may vary based on the size and complexity of the operation

Must speak fluent English

Other languages preferred

What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. Join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the ‘Apply’ button. Start your journey with us today.

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