Jobs via Dice
Outbound Sales Consultant II
Location: Plano, TX
RESPONSIBILITIES:
In this role, the Senior System Administrator will be responsible for managing an inbound queue, lead passing, and calling out on acquisition customers that need to renew. The successful candidate will be required to provide exceptional customer service to clients and work closely with the acquisition teams.
Managing an inbound queue, lead passing, and calling out on retention customers
Providing exceptional customer service to clients
Collaborating with the retention and attach teams
Maintaining a positive and professional demeanor when communicating with clients
Follow‑up with customers to ensure their needs are met and their questions are resolved
Keeping detailed records of customer interactions in the CRM system
REQUIREMENTS:
Associate’s degree (Community College, MBO) preferred
2+ years of experience in a customer service or sales support role
Excellent verbal and written communication skills
Ability to multitask and work under pressure
Strong organizational and time‑management skills
Experience with lead management, inbound call handling, and outbound calling
Pay Range:
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Equal Opportunity/Affirmative Action Employer:
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI‑generated calls, text messages, or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can always cease communication via text by using key words such as STOP.
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Sales and Business Development
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RESPONSIBILITIES:
In this role, the Senior System Administrator will be responsible for managing an inbound queue, lead passing, and calling out on acquisition customers that need to renew. The successful candidate will be required to provide exceptional customer service to clients and work closely with the acquisition teams.
Managing an inbound queue, lead passing, and calling out on retention customers
Providing exceptional customer service to clients
Collaborating with the retention and attach teams
Maintaining a positive and professional demeanor when communicating with clients
Follow‑up with customers to ensure their needs are met and their questions are resolved
Keeping detailed records of customer interactions in the CRM system
REQUIREMENTS:
Associate’s degree (Community College, MBO) preferred
2+ years of experience in a customer service or sales support role
Excellent verbal and written communication skills
Ability to multitask and work under pressure
Strong organizational and time‑management skills
Experience with lead management, inbound call handling, and outbound calling
Pay Range:
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Equal Opportunity/Affirmative Action Employer:
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI‑generated calls, text messages, or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can always cease communication via text by using key words such as STOP.
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Sales and Business Development
#J-18808-Ljbffr