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Majesco

Project Manager

Majesco, Raleigh, North Carolina, United States, 27601

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Program Management Director At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected and better protected.

Reporting to the VP of Program Management, the Program Management Director will bring a software engineering mindset and apply critical thinking to continuously improve the way we implement Majesco software for our customers.

The ideal candidate

Uses SAFe agile methodology, principles, and practices to plan, manage and optimize delivery of business value

Collaborates with Product Owner to prioritize the product backlog and facilitates product roadmap and implementation planning

Schedules and facilitates all scrum events including Sprint Planning, Daily Stand up, Sprint Review / Demo, and Sprint Retrospective, ad-hoc project meetings

Coordinates stakeholder meetings to facilitate decision-making

Facilitates brainstorming and problem-solving and promotes an environment of continuous improvement

Plans and organizes product demos / system demos with product owner, business team and other stakeholders

Facilitates training and engages business users early in planning and conducting incremental user acceptance testing for all delivered features

Coaches and mentors scrum team members to learn, internalize and practice SAFe agile values, principles, and practices

Collaborates with all team members, other Scrum Masters, and stakeholders to proactively identify dependencies, issues, risks, and action items and facilitates timely mitigation

Generates and monitors SAFe Agile metrics and makes data driven decisions to optimize delivery

Ensures use of collaborative processes and tools for tracking and removing impediments for the scrum team, facilitates resolution of conflicts within the team and with other teams

Ensures project scope is delivered as per agreed quality metrics within budget and timeline

Prepares and presents daily, weekly, and ad-hoc status reports to internal and external stakeholders

Promotes reusability, best practices, and innovation to optimize team velocity, and facilitates continuous improvement through inspect and adapt process

Acts as a delivery liaison and represents Scrum team on bigger forums like Program Increment Planning, Scrum of Scrums, Interface discussions with client and other vendors and Portfolio review meetings with internal and external stakeholders

Collaborates with internal product engineering teams, Cloud operations teams, DevOps team, Solution Assurance, Business Analysis, and other teams to facilitate solution to business problems

Promotes a healthy and positive environment for all team members to thrive and grow, learn, and adopt and deliver, and realize their potential to the maximum extent

All About You

Good working knowledge of Agile methodologies, Scrum master certification is a plus

Experience of handling Scrum Master roles, with accountability of delivery for two or more cross functional Scrum delivery teams

Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to optimize business value delivered to business

Proven ability to facilitate removal of impediments or roadblocks for Scrum team members

Proven people and project management skills

Sound communication, presentation, and interpersonal skills

Strong analytical and problem-solving skills

Proven ability to collaborate with internal and external groups to facilitate delivery

Experience of mentoring Scrum team members to be able to learn and adopt Agile methodology and self-organize to optimize delivery

Experience in JIRA / Confluence

Hands on experience of generating and using Agile Metrics and data driven project dashboard

Experience of using metrics to track project health and proactively identify and mitigate risks and issues

Ability to Identify and actively monitor delivery of external dependencies

Outstanding communication, collaboration, facilitation, negotiation, and coaching skills

Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques

Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

Experience of collaborating with Product Owners to manage Program Backlogs, prioritization of features and stories and managing Sprint and Program Increment plan

Experience of facilitating Agile ceremonies, including Sprint Planning, Daily Stand up, Sprint demo, Retrospectives etc.

Proven ability to mentor team members to embrace a culture of continuous improvement

Demonstrated ability to quickly learn, adopt and deliver, and be able to thrive in challenging situations

Insurance domain knowledge

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