TEKsystems
Description
The Alabama Medicaid Agency (AMA) has embarked on a major transition from a monolithic system with 14 different business functions to an interoperable, modular system based on a Service Oriented Architecture (SOA). This multi-year Medicaid Enterprise Modularity project will include working with multiple vendors and may include multiple project methodologies. The project must comply with the Center for Medicare and Medicaid Services standards and requirements such as the Medicaid Information Technology Architecture (MITA), Medicaid Enterprise Certification Lifecycle (MECL), Outcomes Based Certification and the Medicaid Enterprise Certification Toolkit (MECT).
The PMO Vendor has already joined the project, and this Vendor is responsible for defining requirements, managing the project, defining the Medicaid enterprise and organizational change management. To oversee the quality and testing efforts, AMA has established an Enterprise Quality Program (EQP) to support and implement AMMP's quality goals and is seeking an Enterprise Quality Program Manager to support the MES Modularity project. The Enterprise Quality Program Manager will be responsible for the success of the Alabama Medicaid Agency, Medicaid Enterprise Systems testing program and will be responsible for planning, procuring testing services, vendor management, and the overall test effectiveness of the program. This person is also responsible for overseeing the PMO vendor's Quality Management Plan.
The AMMP Enterprise Quality Program Manager reports to the MES Associate Director and is the lead for all quality assurance and testing aspects of the Medicaid Enterprise System (MES) program.
Responsibilities
Serve as the MES Enterprise Quality Program Manager and work closely with AMA support organizations that are responsible for critical areas such as operations & infrastructure, security, data governance, privacy, and project management to ensure MES quality assurance and testing program operates at a high level of proficiency.
Act as a trusted partner with contractors and agency managers to ensure testing outcomes reach program goals and key initiatives and achieve desired results. Develop, design and oversee metrics and key performance indicators that provide insight into the health of the quality assurance program.
Perform Test Director activities. Experience in developing, implementing and evaluating a multi-phase Enterprise Test Strategy. Experience developing software tests for functional, performance and regression testing that include automated, ad-hoc, and manual testing elements. Strong understanding of Azure DevOps operations, functions and features. Strong knowledge of testing Web-based applications. Strong test planning and test case development skills. Knowledge of Systems Development Life Cycle.
Oversee the MES quality assurance program. Demonstrates a strong understanding of Software Design Patterns, object-oriented programming and agile methodologies associated with testing. Ability to oversee and integrate with multiple test teams for testing individual modules and end-to-end testing for MES solutions. Collaborate with subject matter experts and program managers to scope opportunities, identify constraints, and mitigate risks specifically but not limited to testing. Knowledge of version control concepts and management software.
Required Experience
7‑10 years quality assurance and test management experience.
3‑5 years developing test strategies for complex business applications and systems.
3‑5 years of experience with large multi‑vendor projects or teams.
3‑5 years of experience working with senior management and key stakeholders.
Excellent written and verbal communication skills to relate quality assurance concepts and testing theories to non‑technical audiences, and to interact professionally with a diverse group of executives, managers, and subject matter experts.
Extensive knowledge of all MS‑Office products with strong MS‑Excel, Word, PowerPoint, and SharePoint skills.
Preferred Qualifications
Experience on a Medicaid or Major Health Care Payer Project.
Program Management and Project management experience.
Concepts of automated testing experience.
Strong interpersonal and team building skills.
Excellent verbal and written communication skills.
Ability to work independently with minimal direction from State or other team members.
Ability to work under pressure / to a deadline.
Strong analytical and critical thinking skills.
Working knowledge of Medicaid Transformation Initiative.
Demonstrated effective analytical, critical thinking, and diagnostic skills.
Strong interpersonal skills to work in an integrated team to build client rapport and develop/discipline/reward employees.
Ability to handle ambiguity and change.
Ability to work with virtual / in‑person teams, and work under pressure / to a deadline.
Experience Level: Expert Level.
Education / Certification
Bachelor's degree in computer science, information systems or similar field; or 9+ years of equivalent work experience.
Job Details This is a Contract position based out of Montgomery, AL.
Pay and Benefits Pay range: $75.00 – $83.00/hr.
Medical, dental & vision.
Critical Illness, Accident, and Hospital.
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available.
Life Insurance (Voluntary Life & AD&D for the employee and dependents).
Short and long‑term disability.
Health Spending Account (HSA).
Transportation benefits.
Employee Assistance Program.
Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type This is a fully onsite position in Montgomery, AL.
Application Deadline Position anticipated to close on Nov 19, 2025.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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The PMO Vendor has already joined the project, and this Vendor is responsible for defining requirements, managing the project, defining the Medicaid enterprise and organizational change management. To oversee the quality and testing efforts, AMA has established an Enterprise Quality Program (EQP) to support and implement AMMP's quality goals and is seeking an Enterprise Quality Program Manager to support the MES Modularity project. The Enterprise Quality Program Manager will be responsible for the success of the Alabama Medicaid Agency, Medicaid Enterprise Systems testing program and will be responsible for planning, procuring testing services, vendor management, and the overall test effectiveness of the program. This person is also responsible for overseeing the PMO vendor's Quality Management Plan.
The AMMP Enterprise Quality Program Manager reports to the MES Associate Director and is the lead for all quality assurance and testing aspects of the Medicaid Enterprise System (MES) program.
Responsibilities
Serve as the MES Enterprise Quality Program Manager and work closely with AMA support organizations that are responsible for critical areas such as operations & infrastructure, security, data governance, privacy, and project management to ensure MES quality assurance and testing program operates at a high level of proficiency.
Act as a trusted partner with contractors and agency managers to ensure testing outcomes reach program goals and key initiatives and achieve desired results. Develop, design and oversee metrics and key performance indicators that provide insight into the health of the quality assurance program.
Perform Test Director activities. Experience in developing, implementing and evaluating a multi-phase Enterprise Test Strategy. Experience developing software tests for functional, performance and regression testing that include automated, ad-hoc, and manual testing elements. Strong understanding of Azure DevOps operations, functions and features. Strong knowledge of testing Web-based applications. Strong test planning and test case development skills. Knowledge of Systems Development Life Cycle.
Oversee the MES quality assurance program. Demonstrates a strong understanding of Software Design Patterns, object-oriented programming and agile methodologies associated with testing. Ability to oversee and integrate with multiple test teams for testing individual modules and end-to-end testing for MES solutions. Collaborate with subject matter experts and program managers to scope opportunities, identify constraints, and mitigate risks specifically but not limited to testing. Knowledge of version control concepts and management software.
Required Experience
7‑10 years quality assurance and test management experience.
3‑5 years developing test strategies for complex business applications and systems.
3‑5 years of experience with large multi‑vendor projects or teams.
3‑5 years of experience working with senior management and key stakeholders.
Excellent written and verbal communication skills to relate quality assurance concepts and testing theories to non‑technical audiences, and to interact professionally with a diverse group of executives, managers, and subject matter experts.
Extensive knowledge of all MS‑Office products with strong MS‑Excel, Word, PowerPoint, and SharePoint skills.
Preferred Qualifications
Experience on a Medicaid or Major Health Care Payer Project.
Program Management and Project management experience.
Concepts of automated testing experience.
Strong interpersonal and team building skills.
Excellent verbal and written communication skills.
Ability to work independently with minimal direction from State or other team members.
Ability to work under pressure / to a deadline.
Strong analytical and critical thinking skills.
Working knowledge of Medicaid Transformation Initiative.
Demonstrated effective analytical, critical thinking, and diagnostic skills.
Strong interpersonal skills to work in an integrated team to build client rapport and develop/discipline/reward employees.
Ability to handle ambiguity and change.
Ability to work with virtual / in‑person teams, and work under pressure / to a deadline.
Experience Level: Expert Level.
Education / Certification
Bachelor's degree in computer science, information systems or similar field; or 9+ years of equivalent work experience.
Job Details This is a Contract position based out of Montgomery, AL.
Pay and Benefits Pay range: $75.00 – $83.00/hr.
Medical, dental & vision.
Critical Illness, Accident, and Hospital.
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available.
Life Insurance (Voluntary Life & AD&D for the employee and dependents).
Short and long‑term disability.
Health Spending Account (HSA).
Transportation benefits.
Employee Assistance Program.
Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type This is a fully onsite position in Montgomery, AL.
Application Deadline Position anticipated to close on Nov 19, 2025.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr