Mintz Group
Base pay range
$125,000.00/yr - $140,000.00/yr
About Mintz Group Mintz Group specializes in uncovering the truth. For over 25 years, we have provided top‑tier investigative services to help clients make informed decisions, mitigate risks, and seize opportunities. Our services span background checks, executive diligence, asset tracing, and internal investigations, conducted by a dedicated team of over 280 investigators across 12 offices worldwide.
Why Join Us?
Global Impact: Conduct over 10,000 investigations annually in more than 130 countries, making a significant impact on a global scale.
Expert Team: Work with professionals who are leaders in the field, bringing diverse expertise across industries.
Growth Opportunities: Be part of a dynamic environment that offers continuous learning and career advancement opportunities.
Innovative Culture: Thrive in a culture that encourages innovation, excellence, and collaboration, ensuring we stay ahead in the industry.
What This Role Is About The Vice President, Business Operations is a strategic leadership role focused on driving operational excellence across the Due Diligence Operations, Client Success, and Global Workflow functions. Reporting directly to the Co‑CEOs, this individual will lead the transformation of intake, workflow, and reporting systems to support scalable, high‑quality delivery across our global practices. The VP will oversee the development of operational roadmaps, team structure, and execution of process improvements that enable consistent, high‑impact client delivery.
Key Responsibilities
Develop an Operational Roadmap for the Due Diligence operations function, including establishment of the function, defining key performance metrics, staffing needs and technology roadmap through collaboration with HR and Product.
Lead the establishment of the Client Success/Due Diligence Operations function and build a team of Operations Managers and Client Success Associates.
Oversee the implementation of workflow improvements, including intake, scoping, billing, and quality assurance processes.
Monitor and report on project timelines, milestones, and budgets, ensuring strategic priorities are met with precision.
Develop and maintain operational dashboards that provide real‑time visibility into workflow backlog, capacity, and delivery performance, as well as client feedback systems.
Coordinate system rollouts and updates, such as global workflow platforms and performance tracking tools, to enhance transparency and decision‑making.
Serve as a key point of contact for portal implementation, ensuring seamless integration and standardization across practices.
Facilitate communication between Co‑CEOs, practice heads, operational teams, and home office functions to maintain alignment and eliminate gaps.
Develop playbooks, SOPs, and reporting structures to embed best practices across due diligence practices.
Prepare executive updates, dashboards, and reports that track key operational metrics, keeping leadership informed of progress and risks.
Coordinate quarterly business reviews and ensure clear communication of transformation milestones.
What Makes You a Great Fit
10+ years in business operations, process transformation, or program management, with proven success in leading cross‑functional initiatives and operational teams.
Experience within the investigations, due diligence, or professional services industry, and in-depth knowledge of the corporate diligence process is preferred.
Bachelor’s degree required; Master’s degree or MBA strongly preferred.
Strategic & systems thinking; designs scalable workflows aligned to long‑term goals and operational efficiency.
Effective change management; leads adoption of new systems and processes with minimal disruption.
Strong cross‑functional collaboration across departments and geographies.
Data‑driven insight; uses operational data to drive continuous improvement and inform key decisions.
Excellent communication and influence; translates operational strategy into clear actions and gains buy‑in from diverse stakeholders.
Adaptability and agility; adjusts priorities in response to evolving needs while maintaining progress toward strategic outcomes.
Technical skills in workflow systems, data dashboards, client portals, and reporting platforms.
Leadership attributes: high emotional intelligence, integrity, and ability to lead without formal authority.
Salary And Company Benefits
Competitive Salary: $125,000 - $140,000
Discretionary Bonus
Flexible Time Off
Health Benefits: Comprehensive medical, dental, and vision coverage
Retirement Savings: 401(k) plan with employer match
Parental Leave
Hybrid working environment (Washington, DC)
Life Insurance: Company‑sponsored basic life and AD&D insurance
Additional Benefits: Flexible spending accounts (FSAs), transit, and parking
Our Commitments Mintz Group is committed to providing equal employment opportunities to all individuals. We do not discriminate against any applicant or employee based on gender, race, religion, disability, or any other protected characteristic.
Our policy of equal employment opportunity applies to all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, training opportunities, termination, wage and salary administration, and the application of benefit plans and company policies.
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About Mintz Group Mintz Group specializes in uncovering the truth. For over 25 years, we have provided top‑tier investigative services to help clients make informed decisions, mitigate risks, and seize opportunities. Our services span background checks, executive diligence, asset tracing, and internal investigations, conducted by a dedicated team of over 280 investigators across 12 offices worldwide.
Why Join Us?
Global Impact: Conduct over 10,000 investigations annually in more than 130 countries, making a significant impact on a global scale.
Expert Team: Work with professionals who are leaders in the field, bringing diverse expertise across industries.
Growth Opportunities: Be part of a dynamic environment that offers continuous learning and career advancement opportunities.
Innovative Culture: Thrive in a culture that encourages innovation, excellence, and collaboration, ensuring we stay ahead in the industry.
What This Role Is About The Vice President, Business Operations is a strategic leadership role focused on driving operational excellence across the Due Diligence Operations, Client Success, and Global Workflow functions. Reporting directly to the Co‑CEOs, this individual will lead the transformation of intake, workflow, and reporting systems to support scalable, high‑quality delivery across our global practices. The VP will oversee the development of operational roadmaps, team structure, and execution of process improvements that enable consistent, high‑impact client delivery.
Key Responsibilities
Develop an Operational Roadmap for the Due Diligence operations function, including establishment of the function, defining key performance metrics, staffing needs and technology roadmap through collaboration with HR and Product.
Lead the establishment of the Client Success/Due Diligence Operations function and build a team of Operations Managers and Client Success Associates.
Oversee the implementation of workflow improvements, including intake, scoping, billing, and quality assurance processes.
Monitor and report on project timelines, milestones, and budgets, ensuring strategic priorities are met with precision.
Develop and maintain operational dashboards that provide real‑time visibility into workflow backlog, capacity, and delivery performance, as well as client feedback systems.
Coordinate system rollouts and updates, such as global workflow platforms and performance tracking tools, to enhance transparency and decision‑making.
Serve as a key point of contact for portal implementation, ensuring seamless integration and standardization across practices.
Facilitate communication between Co‑CEOs, practice heads, operational teams, and home office functions to maintain alignment and eliminate gaps.
Develop playbooks, SOPs, and reporting structures to embed best practices across due diligence practices.
Prepare executive updates, dashboards, and reports that track key operational metrics, keeping leadership informed of progress and risks.
Coordinate quarterly business reviews and ensure clear communication of transformation milestones.
What Makes You a Great Fit
10+ years in business operations, process transformation, or program management, with proven success in leading cross‑functional initiatives and operational teams.
Experience within the investigations, due diligence, or professional services industry, and in-depth knowledge of the corporate diligence process is preferred.
Bachelor’s degree required; Master’s degree or MBA strongly preferred.
Strategic & systems thinking; designs scalable workflows aligned to long‑term goals and operational efficiency.
Effective change management; leads adoption of new systems and processes with minimal disruption.
Strong cross‑functional collaboration across departments and geographies.
Data‑driven insight; uses operational data to drive continuous improvement and inform key decisions.
Excellent communication and influence; translates operational strategy into clear actions and gains buy‑in from diverse stakeholders.
Adaptability and agility; adjusts priorities in response to evolving needs while maintaining progress toward strategic outcomes.
Technical skills in workflow systems, data dashboards, client portals, and reporting platforms.
Leadership attributes: high emotional intelligence, integrity, and ability to lead without formal authority.
Salary And Company Benefits
Competitive Salary: $125,000 - $140,000
Discretionary Bonus
Flexible Time Off
Health Benefits: Comprehensive medical, dental, and vision coverage
Retirement Savings: 401(k) plan with employer match
Parental Leave
Hybrid working environment (Washington, DC)
Life Insurance: Company‑sponsored basic life and AD&D insurance
Additional Benefits: Flexible spending accounts (FSAs), transit, and parking
Our Commitments Mintz Group is committed to providing equal employment opportunities to all individuals. We do not discriminate against any applicant or employee based on gender, race, religion, disability, or any other protected characteristic.
Our policy of equal employment opportunity applies to all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, training opportunities, termination, wage and salary administration, and the application of benefit plans and company policies.
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