Sheboygan County
About Sheboygan County Health & Human Services
Sheboygan County - Health & Human Services is a proud 2025 Gold recipient of Mental Health America’s Bell Seal for Workplace Mental Health, awarded for our commitment to employee mental health and well‑being. Learn more about the Bell Seal at mhanational.org/bestemployers.
Why Work With Us We remain an inclusive workplace. Our mission is to attract, support, and retain a culturally diverse workforce that represents our community. We are a trauma‑informed organization that understands the prevalence and impact of trauma, and we are looking for staff who will help us advance this journey.
Benefits
Generous benefits package and access to our free InHealth Clinic
Time off: 15 vacation days, sick time, and 10 paid holidays
Other perks: referral program, Wisconsin Retirement System, education discount, and more
What to Expect The Licensed Lead Case Manager position is responsible for providing frontline clinical and programmatic supervision to case management staff, assessing consumer functional eligibility, and coordinating programs and services. The position reports to the Behavioral Health Case Management Unit Supervisor.
Responsibilities
Provides information, outreach, and assistance to consumers and the public at large; collects information, completes functional screening to determine service eligibility and need, and accepts referrals for services as assigned. Reviews cases to assure proper program placement.
Maintains familiarity with and informs persons served of their rights and responsibilities and assures that rights are protected in the course of services delivered.
Demonstrates engagement and responsiveness with consumers and support teams, assesses current functioning and priorities, and determines type, timing, range of services or supports required.
Encourages conceptualization of cases in new ways and through trauma‑informed and person‑centered perspectives, and challenges supervisees to accurately perceive the thoughts, feelings and goals of the consumer.
Helps organize relevant case data in planning goals and strategies with the client and plots a course of treatment as part of a treatment team.
Provides, coordinates, regularly monitors, and/or adjusts services as planned, assuring their ongoing focus, effectiveness, and efficiency.
Models engagement and vulnerability in staff meetings.
Maintains case records, including timely and accurate documentation of activity, progress toward goals, and changes in consumer status or plans.
Maintains awareness of and compliance with applicable rules, policies, procedures, funding source requirements, and professional standards.
Ensures the use of evidence‑based practices while encouraging and exploring the use of alternative, innovative, and cost‑saving interventions.
Supports and motivates staff to work toward identified program action plans and outcomes.
Seeks guidance from supervisor, peers, and/or other relevant professionals when ethical questions or conflicts arise.
Participates in unit and department meetings, discussions, training, and activities demonstrating orientation toward professional competence and continuous quality improvement; makes recommendations and assists with service improvement when warranted.
Reinforces zero tolerance for interactions that are not professional, cautious, and compassionate.
Participates in monthly budget/financial meetings.
Leads appropriate group therapy programming as required.
Additional Responsibilities
Lead, coordinate, and/or participate in committees and/or projects that serve to improve or expand unit services.
Assist supervision with data collection for quarterly and annual reports.
Provide training on an individual or group basis to the internal team or external providers.
Serve as a first stop for case management staff who have clinical or programmatic questions or support needs and serve as a resource to staff in the absence of the supervisor.
Evaluate clinical skill in new staff and report this to supervisor.
Provide regularly scheduled clinical supervision with an agenda and maintain supervision notes which are shared with supervisor, and bring to supervisor any administrative or clinical issues that arise.
Involve supervises in the supervision process, share power, and build leadership skills; making supervision a constructive learning process.
Seize teachable and leadership moments when working with staff: share opinions, experience, resources, literature, evidence‑based practices, and give direction.
Other duties as assigned.
Qualifications
Licensure:
Must possess and maintain a current LCSW (Licensed Clinical Social Worker) or LPC (Licensed Professional Counselor) license in the state of Wisconsin.
Supervision Eligibility:
In accordance with Wisconsin Legislature DHS 36.10(2)(g)1, only qualified staff (positions 1‑8) are permitted to provide clinical supervision. Please refer to the statute for a complete list of eligible supervisory roles to ensure compliance with state regulations.
Preference given to individuals with a dual‑certification in mental health and addiction counseling with experience serving children and adults living with severe and persistent mental illness.
Knowledge and understanding of federal laws, state statutes, and administrative rules which regulate the services to be provided.
Knowledge and understanding of the programs, funds and services available.
Knowledge of and sensitivity to social problems, cultural diversity, human growth and development, and individual and family functioning.
Knowledge of or experience with trauma‑informed principles and practices is preferred.
Ability to coordinate activities and functions that cross unit and departmental lines and involve other county and community agencies.
Ability to provide observation of direct practice and provide constructive feedback.
Ability to establish and maintain effective working professional relationships with consumers, peers, supervisors, community stakeholders and the public at large.
Ability to relate to people and to communicate effectively in both written and oral formats.
Ability to maintain confidentiality.
Ability to exercise sound judgment in confrontational and stressful situations.
Ability to convey a sense of competence, calm, and hope in regard to even the most challenging situations.
Ability to follow instructions, be organized, complete tasks, and work closely with the supervisor and others.
Must have unlimited access to a car, a valid driver’s license, automobile insurance, and the ability to efficiently travel in and out of county as needed.
Working Relationships
Reports to Human Services Manager. Works with Public Health Professionals (Nutritionists, Sanitarians, Public Health Educator, Public Health Nurses), and Human Services Assistants (Public Health Aide, Public Health Technician, WIC Assistant).
Frequent contact with co‑workers, consumers, state, county, and other authorities, community partners and members of the public. Provides leadership and direction for staff.
Work Environment and Physical Requirements
Work is primarily performed in a standard office setting but involves travel and performance in a variety of community and regional locations.
Ability to lift up to 20 pounds and a combination of sitting and standing postures may be required.
Ability to minimally work 8 hours per day and 40 hours per week is required.
Risk of blood‑borne pathogen exposure is considered low.
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Why Work With Us We remain an inclusive workplace. Our mission is to attract, support, and retain a culturally diverse workforce that represents our community. We are a trauma‑informed organization that understands the prevalence and impact of trauma, and we are looking for staff who will help us advance this journey.
Benefits
Generous benefits package and access to our free InHealth Clinic
Time off: 15 vacation days, sick time, and 10 paid holidays
Other perks: referral program, Wisconsin Retirement System, education discount, and more
What to Expect The Licensed Lead Case Manager position is responsible for providing frontline clinical and programmatic supervision to case management staff, assessing consumer functional eligibility, and coordinating programs and services. The position reports to the Behavioral Health Case Management Unit Supervisor.
Responsibilities
Provides information, outreach, and assistance to consumers and the public at large; collects information, completes functional screening to determine service eligibility and need, and accepts referrals for services as assigned. Reviews cases to assure proper program placement.
Maintains familiarity with and informs persons served of their rights and responsibilities and assures that rights are protected in the course of services delivered.
Demonstrates engagement and responsiveness with consumers and support teams, assesses current functioning and priorities, and determines type, timing, range of services or supports required.
Encourages conceptualization of cases in new ways and through trauma‑informed and person‑centered perspectives, and challenges supervisees to accurately perceive the thoughts, feelings and goals of the consumer.
Helps organize relevant case data in planning goals and strategies with the client and plots a course of treatment as part of a treatment team.
Provides, coordinates, regularly monitors, and/or adjusts services as planned, assuring their ongoing focus, effectiveness, and efficiency.
Models engagement and vulnerability in staff meetings.
Maintains case records, including timely and accurate documentation of activity, progress toward goals, and changes in consumer status or plans.
Maintains awareness of and compliance with applicable rules, policies, procedures, funding source requirements, and professional standards.
Ensures the use of evidence‑based practices while encouraging and exploring the use of alternative, innovative, and cost‑saving interventions.
Supports and motivates staff to work toward identified program action plans and outcomes.
Seeks guidance from supervisor, peers, and/or other relevant professionals when ethical questions or conflicts arise.
Participates in unit and department meetings, discussions, training, and activities demonstrating orientation toward professional competence and continuous quality improvement; makes recommendations and assists with service improvement when warranted.
Reinforces zero tolerance for interactions that are not professional, cautious, and compassionate.
Participates in monthly budget/financial meetings.
Leads appropriate group therapy programming as required.
Additional Responsibilities
Lead, coordinate, and/or participate in committees and/or projects that serve to improve or expand unit services.
Assist supervision with data collection for quarterly and annual reports.
Provide training on an individual or group basis to the internal team or external providers.
Serve as a first stop for case management staff who have clinical or programmatic questions or support needs and serve as a resource to staff in the absence of the supervisor.
Evaluate clinical skill in new staff and report this to supervisor.
Provide regularly scheduled clinical supervision with an agenda and maintain supervision notes which are shared with supervisor, and bring to supervisor any administrative or clinical issues that arise.
Involve supervises in the supervision process, share power, and build leadership skills; making supervision a constructive learning process.
Seize teachable and leadership moments when working with staff: share opinions, experience, resources, literature, evidence‑based practices, and give direction.
Other duties as assigned.
Qualifications
Licensure:
Must possess and maintain a current LCSW (Licensed Clinical Social Worker) or LPC (Licensed Professional Counselor) license in the state of Wisconsin.
Supervision Eligibility:
In accordance with Wisconsin Legislature DHS 36.10(2)(g)1, only qualified staff (positions 1‑8) are permitted to provide clinical supervision. Please refer to the statute for a complete list of eligible supervisory roles to ensure compliance with state regulations.
Preference given to individuals with a dual‑certification in mental health and addiction counseling with experience serving children and adults living with severe and persistent mental illness.
Knowledge and understanding of federal laws, state statutes, and administrative rules which regulate the services to be provided.
Knowledge and understanding of the programs, funds and services available.
Knowledge of and sensitivity to social problems, cultural diversity, human growth and development, and individual and family functioning.
Knowledge of or experience with trauma‑informed principles and practices is preferred.
Ability to coordinate activities and functions that cross unit and departmental lines and involve other county and community agencies.
Ability to provide observation of direct practice and provide constructive feedback.
Ability to establish and maintain effective working professional relationships with consumers, peers, supervisors, community stakeholders and the public at large.
Ability to relate to people and to communicate effectively in both written and oral formats.
Ability to maintain confidentiality.
Ability to exercise sound judgment in confrontational and stressful situations.
Ability to convey a sense of competence, calm, and hope in regard to even the most challenging situations.
Ability to follow instructions, be organized, complete tasks, and work closely with the supervisor and others.
Must have unlimited access to a car, a valid driver’s license, automobile insurance, and the ability to efficiently travel in and out of county as needed.
Working Relationships
Reports to Human Services Manager. Works with Public Health Professionals (Nutritionists, Sanitarians, Public Health Educator, Public Health Nurses), and Human Services Assistants (Public Health Aide, Public Health Technician, WIC Assistant).
Frequent contact with co‑workers, consumers, state, county, and other authorities, community partners and members of the public. Provides leadership and direction for staff.
Work Environment and Physical Requirements
Work is primarily performed in a standard office setting but involves travel and performance in a variety of community and regional locations.
Ability to lift up to 20 pounds and a combination of sitting and standing postures may be required.
Ability to minimally work 8 hours per day and 40 hours per week is required.
Risk of blood‑borne pathogen exposure is considered low.
#J-18808-Ljbffr