Guthrie
Patient Navigator - Mammography - Full Time
Description: Summary: Ensures optimal coordination of patient access and care. Maintains customer satisfaction. Relays patient results with letters and/or phone calls, sets up follow-up imaging exams for patients, sets up appointments with the breast care clinic if the radiologist recommends short‑term follow‑up. Works in collaboration with the radiologists, leadership, and clinical caregivers. Identifies opportunities to increase patient volume and services while continuing to control expenses in the corporation.
Responsibilities
Assists in maintaining a clean, safe, and organized work environment
Identifies potential locations for van screenings, completes initial needs assessment, and maintains follow‑up to ensure appropriate guidance to health services
Analyzes community needs to determine program opportunities
Tracks and reports data to substantiate efforts
Provides informal education to patients; assists patients with utilizing available resources, including cancer services and other breast‑related appointments
Develops and maintains a strong working relationship with community agencies and internal clinical staff
Maintains accurate records by documenting all contacts, services provided, and outcomes to track patients and services for future reference
Maintains event calendar
Owns Patient Experience; ensures patients, providers, and clinic staff are aware of expectations
Calls patients directly to explain and schedule additional imaging
Guides patients through the health‑care system, helps patients be prepared and arrive at scheduled appointments
Provides guidance on scheduling to support staff and volunteers for outreach and educational events
Obtains previous mammography studies from outside facilities and ensures they are available for radiologist interpretation in PACS
Assists with participation in educational events promoting breast care and community outreach; stays current on health‑care topics that may interest the community
Demonstrates good judgement and planning when responding to requests or questions while interacting with physicians, patients, and family members
Follows hospital safety guidelines, all hospital policies and procedures, including infection control and safety procedures
Utilizes behavioral standards as the basis for decision making and to facilitate the department and hospital mission
Assumes personal responsibility for ongoing professional development, in‑services, and accepting new responsibilities
Performs duties in an independent manner with little or no direct supervision
Observes hospital dress code and demonstrates willingness to accept non‑routine work assignments, as appropriate
Performs other duties as needed
Education, License & Certification None required
Experience One year in mammography helpful
Essential Functions
Attends management meetings and participates in other hospital committees as required; complies with Guthrie expectations, such as regular attendance at meetings, safety training, and annual diversity training
Works effectively and provides direct communication with the radiologists, clinical care team, and community vendors to ensure patient care and services
Ensures that practices provide service/care that meets or exceeds patient care standards
Complexity of Work Within the scope of the job; requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision. Must be able to work in a stressful environment.
Personal Protective Equipment Follow Standard Precautions using personal protective equipment as required.
Pay Range $17.06 - $26.61 per hour
Seniority level Entry level
Employment type Full‑time
Job function Other, Information Technology, and Management
Industries Hospitals and Health Care
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Binghamton, NY .
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Responsibilities
Assists in maintaining a clean, safe, and organized work environment
Identifies potential locations for van screenings, completes initial needs assessment, and maintains follow‑up to ensure appropriate guidance to health services
Analyzes community needs to determine program opportunities
Tracks and reports data to substantiate efforts
Provides informal education to patients; assists patients with utilizing available resources, including cancer services and other breast‑related appointments
Develops and maintains a strong working relationship with community agencies and internal clinical staff
Maintains accurate records by documenting all contacts, services provided, and outcomes to track patients and services for future reference
Maintains event calendar
Owns Patient Experience; ensures patients, providers, and clinic staff are aware of expectations
Calls patients directly to explain and schedule additional imaging
Guides patients through the health‑care system, helps patients be prepared and arrive at scheduled appointments
Provides guidance on scheduling to support staff and volunteers for outreach and educational events
Obtains previous mammography studies from outside facilities and ensures they are available for radiologist interpretation in PACS
Assists with participation in educational events promoting breast care and community outreach; stays current on health‑care topics that may interest the community
Demonstrates good judgement and planning when responding to requests or questions while interacting with physicians, patients, and family members
Follows hospital safety guidelines, all hospital policies and procedures, including infection control and safety procedures
Utilizes behavioral standards as the basis for decision making and to facilitate the department and hospital mission
Assumes personal responsibility for ongoing professional development, in‑services, and accepting new responsibilities
Performs duties in an independent manner with little or no direct supervision
Observes hospital dress code and demonstrates willingness to accept non‑routine work assignments, as appropriate
Performs other duties as needed
Education, License & Certification None required
Experience One year in mammography helpful
Essential Functions
Attends management meetings and participates in other hospital committees as required; complies with Guthrie expectations, such as regular attendance at meetings, safety training, and annual diversity training
Works effectively and provides direct communication with the radiologists, clinical care team, and community vendors to ensure patient care and services
Ensures that practices provide service/care that meets or exceeds patient care standards
Complexity of Work Within the scope of the job; requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision. Must be able to work in a stressful environment.
Personal Protective Equipment Follow Standard Precautions using personal protective equipment as required.
Pay Range $17.06 - $26.61 per hour
Seniority level Entry level
Employment type Full‑time
Job function Other, Information Technology, and Management
Industries Hospitals and Health Care
Get notified about new Navigator jobs in
Binghamton, NY .
#J-18808-Ljbffr