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Advance Auto Parts

Commercial Parts Pro Store 7360

Advance Auto Parts, Bluefield, West Virginia, United States, 24704

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Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business.

The role is responsible for profitable growth of the commercial business through customer retention and expansion. It partners with the GM to manage team members, requires expert knowledge of automotive systems and parts, and encompasses sourcing parts from special order, FDO, second source, etc. The role directs drivers to ensure timely and accurate delivery. This is a full‑time position.

Primary Responsibilities

Maintain commercial customer relationships

Provide GAS2 selling experience to commercial customers

Achieve personal/store sales goals and service objectives

Provide day‑to‑day supervisory support for team members

Collaborate with GM on coaching and developmental needs for team members

Dispatch drivers ensuring delivery standards are achieved

Maintain commercial stocking programs

Build and maintain a network of second‑source suppliers

Secondary Responsibilities

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with GM to ensure proper driver coverage

Success Factors

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and parts lookup systems

ASE P2 certified or ASE ready equivalent

Advanced solution, project and product quality recommendation ability

Ability to source from numerous places including special order, FDO, second source, etc.

Advanced selling skills for commercial customers

Ability to multi‑task and remain organized

Essential Job Skills

Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence

Understand and execute instructions furnished in written, oral, or diagram form

Successfully complete the Parts Knowledge Assessment

Use basic math accurately (addition, subtraction, multiplication, division, units of measure)

Use Microsoft Office (Word, Excel) effectively

Strong organizational skills

Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)

Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience Minimum of 3 years automotive parts experience preferred; proven sales ability with past experience in customer transaction fulfillment; formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.

Education High school diploma or GED.

Certificates, Licenses, Registrations ASE certification preferred but not required.

Physical Demands Employee will predominantly walk or stand, use hands and fingers to handle or feel, reach, climb, balance, stoop, kneel, crouch, or crawl. Must frequently lift/move up to 50 pounds and occasionally up to 100 pounds. Requires close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment Working inside most of the time, with occasional outside exposure to weather conditions while installing batteries and wiper blades. May be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock, explosives, and vibration. Noise level usually moderate.

Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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