Sonrava Health
Overview
As a Dental Assistant at Sonrava, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in providing extraordinary dental care. Dental Assistants support the patient and provide valuable assistance to the doctor during procedures. The Dental Assistant has direct responsibility for the patient's excellent experience while in the chair and overall patient retention. You are unique, and so is our organization—it's time you worked with a team that appreciates you, challenges you, and supports your professional growth.
Responsibilities
Provide exceptional customer service, with an excellent chair‑side manner, by making the patient the #1 priority.
Be present, engaged and ready to work at all assigned shift times.
Take direction from the doctor and/or hygienist(s), assist with all dental procedures, and anticipate their needs.
Take, develop and mount accurate, high‑quality radiographs.
Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, and transcribe the doctor’s notes.
Clean, sterilise and prepare the equipment and operatory per the organisation’s procedures and guidelines prior to a patient’s appointment.
Perform efficient and accurate procedures to help maintain the schedule and patient flow.
Educate patients and address their questions and/or concerns.
Demonstrate good teamwork to deliver an extraordinary experience for every patient.
Partner with doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organisation.
Assist front‑office staff in scheduling patients’ follow‑up visits and tracking incoming and outgoing lab cases to ensure quality and timely products.
When assigned by the Operations Leader, monitor the level of dental supplies and order using the approved formulary.
Promote and market Sonrava‑supported practice services and retail products.
Complete checklists as assigned and participate in daily huddles to ensure every day flows smoothly.
Maintain patient confidentiality through HIPAA compliance.
Follow the organisation’s safety policies and procedures through OSHA compliance and BBP (Blood‑borne Pathogens) federal regulations.
Complete all Learning Management System requirements.
Qualifications – Education / Certification
Minimum of high school diploma or equivalent.
Current radiography certification.
Dental Assistant certification, as required by state, or ability to become certified.
Current CPR certification preferred.
Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred.
Maintain annual OSHA, HIPAA and infection‑control training.
Skills and Abilities
Experience in a professional environment with direct patient contact preferred.
Excellent positive attitude and customer‑service skills.
Professionalism and integrity in all aspects of the job, including image and verbal and written communication skills.
Exceptional interpersonal and relationship‑building skills, including conflict‑resolution skills.
Strong organization, planning and analytical skills.
Ability to multi‑task and remain calm in a rapidly changing environment.
Computer proficiency and the ability to learn new programs as required.
Work Environment and Conditions
Overtime required as approved by Operations Leader.
Travel as needed for training and to perform job functions.
Safety procedures and personal protective equipment required to minimise the risks from radiographs and blood‑borne pathogens.
Potential for prolonged sitting and standing.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Sonrava Health by 2x.
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Responsibilities
Provide exceptional customer service, with an excellent chair‑side manner, by making the patient the #1 priority.
Be present, engaged and ready to work at all assigned shift times.
Take direction from the doctor and/or hygienist(s), assist with all dental procedures, and anticipate their needs.
Take, develop and mount accurate, high‑quality radiographs.
Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, and transcribe the doctor’s notes.
Clean, sterilise and prepare the equipment and operatory per the organisation’s procedures and guidelines prior to a patient’s appointment.
Perform efficient and accurate procedures to help maintain the schedule and patient flow.
Educate patients and address their questions and/or concerns.
Demonstrate good teamwork to deliver an extraordinary experience for every patient.
Partner with doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organisation.
Assist front‑office staff in scheduling patients’ follow‑up visits and tracking incoming and outgoing lab cases to ensure quality and timely products.
When assigned by the Operations Leader, monitor the level of dental supplies and order using the approved formulary.
Promote and market Sonrava‑supported practice services and retail products.
Complete checklists as assigned and participate in daily huddles to ensure every day flows smoothly.
Maintain patient confidentiality through HIPAA compliance.
Follow the organisation’s safety policies and procedures through OSHA compliance and BBP (Blood‑borne Pathogens) federal regulations.
Complete all Learning Management System requirements.
Qualifications – Education / Certification
Minimum of high school diploma or equivalent.
Current radiography certification.
Dental Assistant certification, as required by state, or ability to become certified.
Current CPR certification preferred.
Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred.
Maintain annual OSHA, HIPAA and infection‑control training.
Skills and Abilities
Experience in a professional environment with direct patient contact preferred.
Excellent positive attitude and customer‑service skills.
Professionalism and integrity in all aspects of the job, including image and verbal and written communication skills.
Exceptional interpersonal and relationship‑building skills, including conflict‑resolution skills.
Strong organization, planning and analytical skills.
Ability to multi‑task and remain calm in a rapidly changing environment.
Computer proficiency and the ability to learn new programs as required.
Work Environment and Conditions
Overtime required as approved by Operations Leader.
Travel as needed for training and to perform job functions.
Safety procedures and personal protective equipment required to minimise the risks from radiographs and blood‑borne pathogens.
Potential for prolonged sitting and standing.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Sonrava Health by 2x.
#J-18808-Ljbffr