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Children's Hope Alliance

Foster Care Case Manager

Children's Hope Alliance, Fayetteville, North Carolina, United States, 28305

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Foster Care Case Manager

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Children’s Hope Alliance

Job Type Full-time

Description The Case Manager will coordinate services and resources for youth and families served. The Case Manager provides ongoing support and training to foster parents, ensuring compliance with established standards. The Case Manager is responsible for documentation and files for all foster parents and children assigned to their caseloads.

Principal Duties and Responsibilities

Prepare reports and reviews in a timely, clear, and concise manner per Service Manual guidelines, including individual treatment plans or person-centered plans, contact logs, quarterly reviews, supervision notes, discharge summaries, Child and Family, and other assigned reports, utilizing computer-based clinical management software and other network software.

Review medical administration records (MARs) and grids twice a month to ensure timeliness and accuracy.

Complete all documentation within agency deadlines, according to regulatory guidelines.

Participate in the planning and delivery of services regarding admission, treatment, and discharge; coordinate and facilitate Child and Family Team Meetings and other services as needed.

Provide direct treatment services as needed, entering the rotation in the event of staff crisis (illness, injury, other absence) or team vacancy, when applicable.

Complete all preservice training within required time frames; staff will annually complete 24 hours of training.

Supervision Responsibilities

Provide documented supervision and support to foster families, completing a minimum of weekly visits to therapeutic foster parents and twice monthly to family foster care parents to evaluate strengths and needs and provide ongoing training.

Meet with the child individually and provide documentation of the visits on the child's contact log.

Return emergency phone calls and text messages within 30 minutes; return general calls within four hours.

Ensure implementation of Teaching Family Model by providing consultation per specified service delivery schedule.

Maintain contact with involved parents or relatives regarding the child’s life, progress in treatment, and treatment plan on a weekly basis or as determined by the Admission Agreement.

Assess safety, family strength, and needs, and access necessary community resources.

Assist foster family in providing a safe and nurturing environment and be knowledgeable of mental health issues and behavioral management supports.

Maintain contact with custodians, social workers, and other involved professionals, including periodic updates of the resident’s progress and treatment plan as set forth in the Admission Agreement.

Represent the agency in activities within the ecosystem of the child (treatment review meetings, court hearings, and other functions involving professionals external to the service team).

Provide support during monthly in-service training, support groups with families, and co-train in Teaching Family Model when needed.

Provide crisis and on-call support for foster parents during the week and participate in weekend/holiday on-call.

Monitor homes continuously to ensure compliance with all licensing standards and conduct quarterly reviews.

Requirements

Bachelor’s degree in psychology, social work, or related field from a four-year college or university is required.

Two years of prior work experience in a related field is required.

Qualified Professional (QP) designation with children is required.

Compensation

We have adopted a tiered compensation structure for new hires. Starting salaries are determined based on a candidate’s relevant experience and educational background. This approach ensures fair, competitive, and transparent offers while maintaining internal equity and alignment with budgetary guidelines.

Equal Opportunity Statement Children’s Hope Alliance is committed to fostering, maintaining, and promoting equal employment opportunities. We recruit, hire, train, and promote employees without discrimination of race, religion, color, marital status, veteran status, physical or mental disability, national origin, sex, or age.

Salary $40,880–48,545

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