First City Credit Union
Personal Banker/Branch Service Rep-Part time
First City Credit Union, Palmdale, California, United States, 93552
Personal Banker / Branch Service Representative Responsibilities
The Personal Banker/Branch Service Representative will assume, but not be limited to, the following responsibilities:
Responds to members' requests for information on various products and services, answers questions, conducts basic research on members' accounts and/or refers members to appropriate individual for solution.
Receives members at assigned teller station, determines nature of member's business, and processes accurate transactions, such as deposits, withdrawals, payments and transfers.
Processes Visa cash advances and loan payments, and updates member address information.
Opens various credit union accounts, including IRAs, trusts, term certificates, shares and share draft accounts.
Interviews loan applicants, counsels members regarding consumer loan options, prepares documents and loan records, and makes sound recommendations to loan officers.
Discloses and funds approved loans. In the event a loan is denied, explains reason for loan decision.
Determines members' financial needs and provides products and service information to meet those needs.
Qualifications The successful candidate will possess the following education, knowledge and skillsets:
Minimum two years experience as a teller, loan processor, new accounts representative, or telephone representative in a financial institution
Basic math, personal computer and 10-key skills
Excellent customer service and sales skills
Additional Information
Part Time, 24-26 hours per week
Must be available to work Monday-Saturday as schedule will vary based on the need of the branch.
Benefits
401(k) plan
Paid Time Off (PTO) Plan
Paid holidays (on scheduled workdays)
Tuition Reimbursement
EOE
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Responds to members' requests for information on various products and services, answers questions, conducts basic research on members' accounts and/or refers members to appropriate individual for solution.
Receives members at assigned teller station, determines nature of member's business, and processes accurate transactions, such as deposits, withdrawals, payments and transfers.
Processes Visa cash advances and loan payments, and updates member address information.
Opens various credit union accounts, including IRAs, trusts, term certificates, shares and share draft accounts.
Interviews loan applicants, counsels members regarding consumer loan options, prepares documents and loan records, and makes sound recommendations to loan officers.
Discloses and funds approved loans. In the event a loan is denied, explains reason for loan decision.
Determines members' financial needs and provides products and service information to meet those needs.
Qualifications The successful candidate will possess the following education, knowledge and skillsets:
Minimum two years experience as a teller, loan processor, new accounts representative, or telephone representative in a financial institution
Basic math, personal computer and 10-key skills
Excellent customer service and sales skills
Additional Information
Part Time, 24-26 hours per week
Must be available to work Monday-Saturday as schedule will vary based on the need of the branch.
Benefits
401(k) plan
Paid Time Off (PTO) Plan
Paid holidays (on scheduled workdays)
Tuition Reimbursement
EOE
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