UPS Tech 4 - Atlanta, Georgia Job at M.C. Dean, Inc. in Atlanta

Overview

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most recognizable mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long‑term system sustainability.

Why join M.C. Dean? Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

The Critical Power Group is responsible for maintaining, servicing, and troubleshooting UPS systems, batteries, and other critical infrastructure equipment. Our technicians are factory trained on most major UPS manufacturers of static equipment (e.g., MGE/APC, Liebert, Toshiba/Mitsubishi, and Powerware/Eaton to name a few). They perform preventive maintenance and equipment testing as well as emergency service calls at high‑profile government, institutional and commercial customer facilities. The Critical Power Group also provides engineering and technical support to customers and other divisions of M.C. Dean, Inc.

Responsibilities

• Daily travel with independent work structure


• Emergency call availability 24/7 unless on PTO or Off Call


• Maintain/safeguard company‑issued equipment, tools, and instruments


• Battery repair & replacement; installations and replacements


• Perform required preventative maintenance service to equipment under contract as scheduled


• Customer contact and interface


• Communicate availability status to corporate office and Team Lead or manager


• Protect company proprietary information, manuals, and records


• Use electronic and electrical test equipment as necessary


• Coordinate and manage all on‑site subcontractors hired by M.C. Dean as necessary


• Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by the company


• Ensure that work is performed to M.C. Dean Standards


• Complete all paperwork, including Field Service Reports, Timesheets, Expense Reports, and other job‑required reports timely and accurately


• Provide technical support to customers upon request


• Maintain technical documentation for study and/or review


• Willing and able to attend product‑specific training as company deems necessary


• Cross‑train other UPS technicians as needed

Other Duties as Required

• Inspect power electronic systems and their associated controls. Typical systems include UPS systems, battery systems, Static Transfer Switches, Power Distribution Units and their controls. Inspections include Initial, In‑process, Visual Condition, Final Inspections, Maintenance Operational Checks, Failure Analysis, and repairs.


• Certify by signature to the customer that systems and components adhere to quality standards established by applicable codes, publications, checklists and specifications.


• Review and check system drawings and specifications for accuracy and completeness. Determine maintenance and inspection requirements, resolve discrepancies, and certify changes.


• Provide technical assistance and expertise on power electronic devices to owners and engineers, including inspection, maintenance assistance, instruction of site personnel, and advice on proper maintenance practices.


• Maintain operational expertise with instruments: Digital Multimeter, Power Analyzer, Infrared Camera, Digital Camera, Insulation Test Equipment, EMI/EMF Meters, Battery Test Equipment (Alber/Midtronics), Oscilloscope


• Require 7×24×365 availability when on call. Job position may require overnight travel at company expense.


• Perform other duties as assigned

Supervisory Controls

• Work is performed under general supervision of the Regional Managers and Team Leads. Technician receives assignments in terms of schedules, priorities, and general instructions pertaining to special problem areas. The technician has freedom of action within the framework of established policies, procedures, and production schedules, accomplishing assignments on own initiative. Work is subject to review for adherence to policy, soundness of recommendations, and overall accomplishment of organizational tasks and functions.


• The primary purpose of this position is to provide inspection and certification of power electronics and their key components to obtain reliability, availability & quality of power while improving or sustaining the maintainability of the electrical system.

Qualifications

• AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent field or military training


• Minimum of seven years OEM experience (Vertiv, SCI, Cyberex, Toshiba, Mitsubishi, Gutor, APC, MGE, Schneider Electric, Powerware/Eaton) or eight years of progressively difficult experience in power electronic system maintenance and repair

Candidate Expectations

• Proficiency in reading and interpreting complex technical instructions, plans, blueprints, and schematic diagrams


• Strong working knowledge of NEC, maintenance practices, supply procedures, and quality control procedures


• Demonstrated ability to evaluate complex electrical systems, perform damage assessments, estimate maintenance, parts, and manpower requirements, diagnose malfunctions, and employ testing and inspection techniques


• Use of laptop computer, various software packages, and other electronic communication devices required


• Requires strong written and oral communication skills


• Future training and certification requirements: various manufacturer maintenance courses, power quality training course/certification

Abilities

• Lifting, carrying, and moving objects up to 50 pounds on a regular basis; demonstrate physical strength and stamina for loading, unloading, operating equipment, and transporting materials


• Relocate a 12‑foot stepladder without assistance


• Work at heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders


• Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis


• Possess good vision (may be corrected), ability to see in color, and ability to hear and communicate in English


• May use a standard ladder without exceeding the weight limit while carrying tools


• Tell when something is wrong or likely to go wrong; recognize problems without necessarily solving them


• Apply general rules to specific problems to produce coherent answers


• Combine pieces of information to form general rules or conclusions


• See details at close range (within a few feet of the observer)


• Listen to and understand information and ideas presented through spoken words and sentences