DSG
Unit Secretary
Base pay range: $29.74/hr – $29.74/hr.
General Summary of Position: Provides secretarial, clerical, and receptionist support duties necessary for the operations of a patient care unit. Performs duties in accordance with all applicable laws, regulations, and MedStar Southern Maryland Hospital policies and procedures.
Primary Duties and Responsibilities
- Answer calls so that patient needs can be met in a timely fashion.
- Accurately notify the appropriate nursing staff.
- Enter and coordinate computer data on all patients in the unit.
- Coordinate with other hospital departments (radiology, environmental services, laboratories, social services, etc.) to request and obtain supplies and services.
- Work with nursing staff to coordinate patient transfers to and from the unit or other facilities.
- Serve as the unit's communication person: answer phone calls, take and relay messages.
- Answer questions of visitors, physicians, or other departments in person or by phone.
- Greet and assist visitors and family members.
- Provide routine information regarding hospital and unit procedures.
- Initiate, maintain and update patient charts; insert appropriate forms, department reports, consults, etc.
- Rearrange order of charts for medical records when a patient is discharged.
- Ensure that charts for transfer patients are copied prior to transfer to other facilities.
- Complete appropriate requisitions and/or charge slips and obtain proper approvals.
- Access patient data for nursing and medical staff as needed.
- Maintain work area on nursing unit in a neat and orderly condition.
- Assist with orientation of new associates to the functioning of the nursing station.
- Perform other duties as required or directed.
Minimum Qualifications
- High School Diploma or GED (required) OR completion of Crisis Prevention Intervention training within 6 months of hire.
- Associate’s degree (preferred).
Experience
- Less than 1 year and 6 months of unit secretary, registration, medical records or related clerical experience in a health care setting (preferred).
- Experience in an acute care setting (preferred).
Knowledge, Skills and Abilities
- Ability to comprehend and follow policies and procedures for MedStar Southern Maryland Hospital Center.
- Ability to read, write and speak English to accomplish essential duties.
- Demonstrate ethical behavior supporting the hospital’s mission, values, and compliance with federal, state, and regulatory laws.
- Exhibit professionalism, courtesy, and excellent customer service.
- Work effectively with people from diverse cultural backgrounds.
- Maintain patient confidentiality.
- Knowledge of hospital information management systems.
- Strong knowledge of medical terminology.
- Maintain constant mental alertness and withstand high tension and stress.
- Maintain concentration amid frequent interruptions and variable noise levels.
- Exercise judgment and initiative in problem resolution.
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Administrative