Cloudflare
Senior Solutions Engineer, Public Sector Federal
Cloudflare, San Francisco, California, United States, 94199
Position Title: Senior Solutions Engineer, Public Sector Federal
Available Locations: Washington, D.C. | Tampa, FL | Raleigh, NC | Huntsville, AL What you'll do as a Senior Solutions Engineer, Public Sector Federal You are the technical lynchpin through the entire sales cycle - pre‑sales and account technical leadership. You will work closely with our Public Sector prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best‑fit solutions for prospects, to train and onboard new customers via video‑conference or in person, create documentation, and to support the long‑term technology strategy of the customer.
As a Public Sector Federal Solutions Engineer, you will need to have strong technical knowledge of both on‑premise security and networking implementations and public cloud initiatives common to U.S. Public Sector Federal customers. You are the technical customer advocate within Cloudflare and will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.
What we look for in our Solutions Engineers
Our Solutions Engineers come from a wide range of backgrounds: engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy‑to‑understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. You are an educator who works with empathy to drive positive outcomes for your customer. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
Responsibilities
As critical members of Cloudflare’s Public Sector Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs‑of‑concept (PoCs).
For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance.
The role is focused on emerging Department of Defense & DISA segment within our Federal segment and as such will require some travel, generally, the role requires 35‑45% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
Requirements
Demonstrated understanding in internet technologies: OSI Model layers 1‑7, Routing TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL/TLS.
Comfortable with SASE frameworks and related technologies such as Secure Web Gateway, CASB, DLP, SD‑WAN, etc.
Comfort with on‑premise infrastructure and networking configurations, including potential legacy systems or methodologies.
Minimum 4 years of experience in a customer‑facing sales or consulting role supporting the U.S. Federal Government.
Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject‑matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.
Desired
You’re not afraid of command‑line interfaces, RESTful APIs, or analyzing HTTP requests and responses in a browser’s web inspector.
An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Experience serving the U.S. Department of Defense or DISA market segment.
Bonus Points
Graduate‑level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Certifications: Azure/AWS/GCP Architect, etc.
More About You
You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front‑end developers, through to IT managers and C‑level in enterprise organizations.
You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever‑growing, and knowing how to identify which parts will solve a customer’s particular problem is important.
You understand how to manage a project, work to deadlines, and prioritize between competing demands.
Compensation
Compensation may be adjusted depending on work location.
For Colorado‑based hires: Estimated annual salary of $208,000 – $254,000
For Washington‑based hires: Estimated annual salary of $211,000 – $257,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On‑demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special? We’re not just a highly ambitious, large‑scale technology company. We’re a large‑scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers – at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy‑centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer‑focused service Cloudflare has ever released. Here’s the deal – we don’t store client IP addresses ever, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St., San Francisco, CA 94107.
Equal employment opportunity, including veterans and individuals with disabilities.
PI279407541
#J-18808-Ljbffr
Available Locations: Washington, D.C. | Tampa, FL | Raleigh, NC | Huntsville, AL What you'll do as a Senior Solutions Engineer, Public Sector Federal You are the technical lynchpin through the entire sales cycle - pre‑sales and account technical leadership. You will work closely with our Public Sector prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best‑fit solutions for prospects, to train and onboard new customers via video‑conference or in person, create documentation, and to support the long‑term technology strategy of the customer.
As a Public Sector Federal Solutions Engineer, you will need to have strong technical knowledge of both on‑premise security and networking implementations and public cloud initiatives common to U.S. Public Sector Federal customers. You are the technical customer advocate within Cloudflare and will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.
What we look for in our Solutions Engineers
Our Solutions Engineers come from a wide range of backgrounds: engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy‑to‑understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. You are an educator who works with empathy to drive positive outcomes for your customer. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.
Responsibilities
As critical members of Cloudflare’s Public Sector Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs‑of‑concept (PoCs).
For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance.
The role is focused on emerging Department of Defense & DISA segment within our Federal segment and as such will require some travel, generally, the role requires 35‑45% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
Requirements
Demonstrated understanding in internet technologies: OSI Model layers 1‑7, Routing TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL/TLS.
Comfortable with SASE frameworks and related technologies such as Secure Web Gateway, CASB, DLP, SD‑WAN, etc.
Comfort with on‑premise infrastructure and networking configurations, including potential legacy systems or methodologies.
Minimum 4 years of experience in a customer‑facing sales or consulting role supporting the U.S. Federal Government.
Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject‑matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.
Desired
You’re not afraid of command‑line interfaces, RESTful APIs, or analyzing HTTP requests and responses in a browser’s web inspector.
An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Experience serving the U.S. Department of Defense or DISA market segment.
Bonus Points
Graduate‑level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
Certifications: Azure/AWS/GCP Architect, etc.
More About You
You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front‑end developers, through to IT managers and C‑level in enterprise organizations.
You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever‑growing, and knowing how to identify which parts will solve a customer’s particular problem is important.
You understand how to manage a project, work to deadlines, and prioritize between competing demands.
Compensation
Compensation may be adjusted depending on work location.
For Colorado‑based hires: Estimated annual salary of $208,000 – $254,000
For Washington‑based hires: Estimated annual salary of $211,000 – $257,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On‑demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special? We’re not just a highly ambitious, large‑scale technology company. We’re a large‑scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers – at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy‑centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer‑focused service Cloudflare has ever released. Here’s the deal – we don’t store client IP addresses ever, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St., San Francisco, CA 94107.
Equal employment opportunity, including veterans and individuals with disabilities.
PI279407541
#J-18808-Ljbffr