Thetford, North America
Company Description
This position is employed by Dave Carter & Associates, a respected distributor of electrical, plumbing, and building supplies serving the recreational vehicle and manufactured housing industries. In October 2025, Dave Carter & Associates was acquired by Thetford LLC, a global leader in sanitation, refrigeration, and cooking products for the RV and marine markets. As part of this strategic integration, the role will operate within a combined organizational platform that leverages the strengths of both companies—offering expanded product offerings, enhanced logistics capabilities, and a broader reach across 65 countries. Employees benefit from the stability and resources of a global brand while contributing to the continued growth and innovation of the North American RV and manufactured housing sectors. This role presents a unique opportunity to be part of a transformative phase in the company’s evolution, with access to new tools, leadership, and operational support designed to elevate customer service and product excellence.
Role The Human Resources Director is a key strategic and operational leader responsible for developing and executing the company’s human capital strategy in alignment with business objectives. This role oversees all HR functions, including talent management, benefits administration, 401(k) compliance, employee relations, and workforce development. The Director partners closely with executive leadership, department heads, and global counterparts to build a high-performing, engaged, and compliant workforce that supports the company’s growth.
Job Responsibilities Strategic Leadership & Workforce Planning
Partner with executive leadership to define and execute HR strategies that support business growth, workforce scalability, and operational efficiency
Lead organizational design and workforce planning initiatives to support evolving distribution, manufacturing, and global project needs
Develop management and leadership capability through structured development programs, coaching, and succession planning
Serve as a trusted advisor to the leadership team on people strategy, culture, and organizational effectiveness
Benefits & Total Rewards Administration
Oversee all employee benefits programs, including health, dental, vision, life, and disability insurance, in conjunction with external benefits brokers
Manage annual benefits renewal and open enrollment processes to ensure plans remain cost-effective, competitive, and compliant with regulations
Ensure compliance with ACA, COBRA, ERISA, and other applicable benefits-related legislation
Provide employee education on benefits, wellness initiatives, and total rewards
Administer the company’s 401(k) plan in partnership with external plan administrators, fiduciaries, and auditors
Coordinate annual compliance activities, including Form 5500 filings and nondiscrimination testing
Maintain compliance with DOL and IRS requirements and serve as the internal lead for plan governance and audits
Oversee all aspects of payroll administration
Employee Relations & Engagement
Foster a positive and performance-oriented culture that reflects the company’s values and mission
Manage employee relations, conflict resolution, investigations, and disciplinary processes to ensure fair, consistent, and legally compliant practices
Lead employee engagement and retention initiatives, including surveys, recognition programs, and communication strategies
Develop HR policies and ensure consistent application across locations and teams
Talent Acquisition & Development
Lead full-cycle recruitment for key positions, including operations, sales, and engineering support roles
Implement effective onboarding, training, and career development programs that strengthen skills and leadership capacity across the organization
Partner with global teams to identify and deploy high-potential talent for collaborative project initiatives
Immigration & Global Coordination
Manage L‑1A visa processing and renewals in collaboration with external immigration counsel
Act as HR liaison for communication and coordination between U.S. operations and global project teams
Compliance & HR Operations
Ensure compliance with all federal, state, and local employment laws and regulations
Oversee HR systems, analytics, and reporting for workforce metrics and leadership dashboards
Manage HR audits, record retention, and documentation for accuracy and compliance
Continuously improve HR processes to enhance efficiency and scalability
Perform other relevant duties as assigned; e.g. special projects, programs, developmental activities, etc
Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred)
8–10 years of progressive HR leadership experience, preferably in distribution, manufacturing, or industrial sectors
Excellent interpersonal, communication, and leadership skills: ability to establish credibility, be decisive, recognize and support the priorities of the business
Self‑driven and service‑oriented, a team player, diligent, adaptable, resourceful, and well organized
Ability to work under pressure and be highly adaptable when working in varied working conditions in a dynamic environment
Proven expertise in benefits administration, 401(k) compliance, payroll administration, and HR regulatory management
Strong strategic acumen with the ability to align HR initiatives to business objectives
Broad and deep experience as an HR generalist with working knowledge in typical HR generalist areas, including employment, compensation, organizational planning, employee relations, employment law, employee development and training, recruiting, etc.
Broad business and financial comprehension and understanding, and the ability to apply such working knowledge to various human capital situations
Proficiency with HRIS and data‑driven decision‑making
A healthy sense of humor
Preferred Skills
Experience with L‑1A or other employment‑based visa processing
SHRM‑SCP or SPHR certification
Compensation And Benefits Dave Carter & Associates offers an excellent wage and benefits package for full‑time employees, including Health/Dental/Vision, 401K Retirement Savings Plan, Paid Holidays, Paid Vacation, and much more.
EEO and Work Authorization EEO Employer. Work Authorization – Employment for those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
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Role The Human Resources Director is a key strategic and operational leader responsible for developing and executing the company’s human capital strategy in alignment with business objectives. This role oversees all HR functions, including talent management, benefits administration, 401(k) compliance, employee relations, and workforce development. The Director partners closely with executive leadership, department heads, and global counterparts to build a high-performing, engaged, and compliant workforce that supports the company’s growth.
Job Responsibilities Strategic Leadership & Workforce Planning
Partner with executive leadership to define and execute HR strategies that support business growth, workforce scalability, and operational efficiency
Lead organizational design and workforce planning initiatives to support evolving distribution, manufacturing, and global project needs
Develop management and leadership capability through structured development programs, coaching, and succession planning
Serve as a trusted advisor to the leadership team on people strategy, culture, and organizational effectiveness
Benefits & Total Rewards Administration
Oversee all employee benefits programs, including health, dental, vision, life, and disability insurance, in conjunction with external benefits brokers
Manage annual benefits renewal and open enrollment processes to ensure plans remain cost-effective, competitive, and compliant with regulations
Ensure compliance with ACA, COBRA, ERISA, and other applicable benefits-related legislation
Provide employee education on benefits, wellness initiatives, and total rewards
Administer the company’s 401(k) plan in partnership with external plan administrators, fiduciaries, and auditors
Coordinate annual compliance activities, including Form 5500 filings and nondiscrimination testing
Maintain compliance with DOL and IRS requirements and serve as the internal lead for plan governance and audits
Oversee all aspects of payroll administration
Employee Relations & Engagement
Foster a positive and performance-oriented culture that reflects the company’s values and mission
Manage employee relations, conflict resolution, investigations, and disciplinary processes to ensure fair, consistent, and legally compliant practices
Lead employee engagement and retention initiatives, including surveys, recognition programs, and communication strategies
Develop HR policies and ensure consistent application across locations and teams
Talent Acquisition & Development
Lead full-cycle recruitment for key positions, including operations, sales, and engineering support roles
Implement effective onboarding, training, and career development programs that strengthen skills and leadership capacity across the organization
Partner with global teams to identify and deploy high-potential talent for collaborative project initiatives
Immigration & Global Coordination
Manage L‑1A visa processing and renewals in collaboration with external immigration counsel
Act as HR liaison for communication and coordination between U.S. operations and global project teams
Compliance & HR Operations
Ensure compliance with all federal, state, and local employment laws and regulations
Oversee HR systems, analytics, and reporting for workforce metrics and leadership dashboards
Manage HR audits, record retention, and documentation for accuracy and compliance
Continuously improve HR processes to enhance efficiency and scalability
Perform other relevant duties as assigned; e.g. special projects, programs, developmental activities, etc
Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred)
8–10 years of progressive HR leadership experience, preferably in distribution, manufacturing, or industrial sectors
Excellent interpersonal, communication, and leadership skills: ability to establish credibility, be decisive, recognize and support the priorities of the business
Self‑driven and service‑oriented, a team player, diligent, adaptable, resourceful, and well organized
Ability to work under pressure and be highly adaptable when working in varied working conditions in a dynamic environment
Proven expertise in benefits administration, 401(k) compliance, payroll administration, and HR regulatory management
Strong strategic acumen with the ability to align HR initiatives to business objectives
Broad and deep experience as an HR generalist with working knowledge in typical HR generalist areas, including employment, compensation, organizational planning, employee relations, employment law, employee development and training, recruiting, etc.
Broad business and financial comprehension and understanding, and the ability to apply such working knowledge to various human capital situations
Proficiency with HRIS and data‑driven decision‑making
A healthy sense of humor
Preferred Skills
Experience with L‑1A or other employment‑based visa processing
SHRM‑SCP or SPHR certification
Compensation And Benefits Dave Carter & Associates offers an excellent wage and benefits package for full‑time employees, including Health/Dental/Vision, 401K Retirement Savings Plan, Paid Holidays, Paid Vacation, and much more.
EEO and Work Authorization EEO Employer. Work Authorization – Employment for those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
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