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Crisis24

Intelligence Analyst II - EIS

Crisis24, Plano, Texas, us, 75086

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About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world’s most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. More information is available at www.crisis24.garda.com.

Who We Are Looking For We are seeking highly skilled Intelligence Analysts with strong global intelligence and risk management experience to join our Embedded Intelligence Services (EIS) division. Successful candidates will demonstrate a solid understanding of intelligence production in the private sector, proficiency with global intelligence processes and platforms, and strong research, writing, and communication skills.

Location:

Onsite – Plano, Texas

Schedule:

Full-time: 24/7 rotational shifts, including nights, weekends, holidays

What You Will Work On

Serve as the primary point of contact for client intelligence, global security, and crisis response support

Monitor global events in real time and assess potential impact on client personnel, assets, and operations

Manage and expedite crises and incidents in accordance with established SOPs

Conduct open-source research (OSINT), produce timely and actionable intelligence assessments, and deliver written and oral briefings to client leadership

Support travel risk management by tracking high-risk destinations and conducting employee check-ins

Triage and respond to client requests, ensuring timely and accurate delivery of intelligence and services

Maintain situational awareness of the client’s global footprint and evolving risk landscape

Proactively suggest and support improvements to intelligence workflows, risk management programs, and SOPs

Track key metrics, contribute to regular intelligence reporting, and support program documentation

Mentor and assist in onboarding new analysts to ensure team effectiveness

Collaborate with team members and leverage internal Crisis24 resources to enhance analytical capabilities

Perform other duties as assigned within the scope of the client engagement

What You Will Bring

Bachelor’s degree required; Master’s degree or equivalent experience preferred

At least 4 years of experience in intelligence analysis, threat assessments, travel security, incident response, or related fields

Proficiency in the intelligence lifecycle and global risk monitoring

Strong analytical skills and familiarity with structured analytic techniques

Strong familiarity with Crisis24 (or similar) Intelligence and Integrated Risk Management platforms

Excellent written, verbal, and briefing communication skills

Experience in client-facing roles with a high level of customer service

Self‑motivated, adaptable, and able to prioritize under minimal supervision

Effective time management, problem‑solving, and multitasking skills

Technical proficiency with Microsoft Office (Word, Excel, PowerPoint), Google Earth, and Google Maps

Ability to work under pressure and meet deadlines

Foreign language skills and international travel experience are a plus

Ability to work flexible hours including evenings, overnights, weekends, and holidays

Occasional travel may be required

Must be able to work onsite in Plano, Texas

Must be able to work independently and within a close‑knit, fast‑paced team environment

Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Equal Opportunity Employment Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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