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Highgate

Director Sales & Marketing

Highgate, Florida, New York, United States

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Director Sales & Marketing Highgate Hotels

is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. The company utilizes industry-leading revenue management tools to drive outperformance and maximize asset value.

Location Residence Inn Altamonte Springs 270 Douglas Ave Altamonte Springs, FL 32714

Overview The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments including group, volume transient & catering. The individual is responsible for staying ahead of market trends, market share movement, and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to ensure budgeted revenues are met or exceeded. The Director is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

Responsibilities

Lead & drive top line revenue for traditional sales segments, including group, volume transient & catering

Assess & react to market trends, market share, and competitive hotel environment

Develop and implement a marketing communications plan to achieve desired positioning, and manage the sales & marketing budget

Act as the hotel’s voice of the customer and communicate key issues at all levels

Fluent in reading, assimilating, and using Smith Travel Research data, financial P&L, sales mix, forecasting, group pace/position & traditional hotel reporting

Understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance

Conduct comprehensive competitive set reviews, SWOT analysis & monitor new supply

Understand GEO source and develop a market penetration plan

Develop/implement key segment strategy & manage key accounts (existing & target)

Design effective sales deployment schemes & market assignments

Develop sales goals to achieve budget & market share targets

Manage group pace measurement and set sales production goals

Manage sales activity & travel schedule

Qualifications

Bachelor’s degree preferred in Marketing

At least 3 years’ experience as a sales leader with prior hotel sales experience

Experience dealing with ownership groups and asset management

Proficient in managing/using sales automation (DELPHI) & PMS systems

Experience working collaboratively with revenue management

Well-rounded knowledge of all market segments and channel sources, and ability to develop a strategic plan for each

Excellent communication and presentation skills

Strong interpersonal skills and ability to work in a team environment

Ability to direct, lead, train, motivate & drive a direct sales team; develop a cooperative & competitive team spirit & winning attitude

Proficient in MS Office (Word, Excel, PowerPoint)

Ability to multitask and prioritize departmental functions to meet deadlines

Seniority level Director

Employment type Full-time

Job function Sales and Business Development

Industries Hospitality

Additional Information Referrals increase your chances of interviewing at Highgate by 2x

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