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Loews Hotels & Co

Housekeeping Houseperson

Loews Hotels & Co, Kansas City, Missouri, United States, 64101

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Housekeeper 3 days ago Be among the first 25 applicants

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city’s skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.

Essential Functions and Responsibilities

Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards

Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.

Follow and adhere to all policies and procedures as set forth by the Housekeeping Department

Follows proper etiquette when communicating over the radio

Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio

Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts

Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrance and hallways

Handle guests with excellent guest relations skills

Clean back-of-the-house windows as needed

Vacuum guest hallways daily

Use proper chemicals when cleaning as described by the department’s procedures

Attend all departmental meetings as scheduled

Perform all duties in a timely and efficient manner

Maintain linen closets clean, stock and organize

Bring trash to compactor at the end of the day

Responsible for washing guest room glassware and delivered to linen closets

Responsible for bringing dirty glassware to housekeeping at the end of the shift

Perform all other duties as directed by management that are consistent with the policies and procedures of the company

Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

Is polite, friendly, and helpful to the guests, management, and fellow team members

Attends all appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment, and work area

Executes emergency procedures in accordance with hotel standards

Complies with safety regulations and procedures

Complies with hotel policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Supportive Functions and Responsibilities

Promotes and applies teamwork skills at all times

Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

Complies with hotel uniform and grooming standards

Qualifications

Previous experience an asset

Able to work as part of a dynamic quality-driven team

Basic English language skills

Requires extensive standing, walking, lifting and bending

Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift

Able to work a flexible schedule, including weekends and holidays

Must be customer-service orientated and have excellent hospitality skills

Physical Demands

On their feet over 2/3 of the time

Walking over 2/3 of the time

Using hands to handle, feel or point over 2/3 of the time

Stooping, kneeling, crouching, crawling 1/3 of the time

Using their listening and communication skills 2/3 of the time

Able to push, pull, and carry 150 lbs

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Seniority level Entry level

Employment type Full-time

Job function Management and Manufacturing

Industries Hospitality

Location: Kansas City, MO

Salary: $575.00-$675.00

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