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Trinity Health Of New England

Front Desk Representative - Patient Registration

Trinity Health Of New England, Waterbury, Connecticut, us, 06720

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Front Desk Representative - Patient Registration Join to apply for the

Front Desk Representative - Patient Registration

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Trinity Health Of New England

3 days ago Be among the first 25 applicants

Position Purpose The Front Desk Representative is the person who controls the patient and workflow at the clinical site for Same Day Surgery.

Employment Type Full time

Shift Day Shift

Responsibilities

Greets patients/visitors to the medical practice in a pleasant, professional and efficient manner, and ensures that the wait period is comfortable.

Schedules patient appointments for the practice and patient referrals.

Processes calls to ensure patients/customers are transferred to the appropriate staff member/provider in a timely manner.

Assists with the preparation of grant information and materials.

Prepares and maintains patient’s medical records; obtains accurate registration and insurance information; ensures all pre-certifications and referrals are done in a timely manner.

Ensures immediate resolution of problems, concerns and complaints of patients, families, visitors, co‑workers, medical professionals and the public.

Minimum Qualifications

High School diploma or equivalent required.

College coursework in the secretarial or medical sciences preferred.

Minimum of one year experience working in a physician’s office required, preferably in a similar capacity.

Familiarity with medical terminology required.

Benefits

Full time 40hrs Mon‑Fri 7:00a-3:30p

Great benefits and Health Insurance Coverage starting day 1

Our Mission and Core Values

EEO Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other status protected by federal, state or local law.

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