First Horizon Bank
Summary
The API Banking Product Manager is a thought leader with the Digital & Product team, responsible for defining the vision and experience. This role balances business, technology and design priorities to deliver differentiated product and service experiences through FHN’s platforms and by embedding 3rd-party features into FHN’s platforms. The Product Manager will work with Treasury Management, Commercial Banking, Specialty Banking and Digital Banking partners to identify needs, develop the strategy and partner with technology teams to deliver it.
Location On site in Raleigh, NC
Key Responsibilities
Research, analyze, and learn about key client segments to garner a deep understanding of their segment and its needs.
Be FHN’s in-house expert with respect to the competitive environment, key trends and changing customer needs, linking data and research across the business and external market to drive product development and enable digitization.
Define the strategic vision and develop the roadmap that delivers the vision through collaboration with key partners (Treasury Management, Commercial Banking, Specialty Banking, Digital Banking, Private Client, Retail Banking, Enterprise Technology, CX, etc.), including determining monetization opportunities and pricing strategy.
Drive prioritization and implementation of roadmap components with and through business partners with a focus on on-time delivery.
Lead development of requirements, epics and features (depending on the way of working) to ensure delivery aligns with the strategic intent.
Develop KPIs and KRIs to ensure performance aligns with the strategy and within risk tolerances.
Risk management: ensure all process and procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
Required Qualifications
Bachelor's degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Ten or more years of banking, financial services, or other relevant work experience
Five or more years of product, analysis, technology, and/or design experience
Five or more years of leading cross functional teams
Familiarity with industry frameworks like BIAN/FDX/ISO20022 would be a plus
Previous experience working as a Product Manager
Demonstrated skill in high-level strategic planning and tactical execution, including experience defining/driving vision of experience programs and/or partnership-based programs
Experience defining and delivering large-scale technology and digital initiatives using a data-driven decision-making approach
Strong formal and informal (influencing) leadership abilities
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision.
Preferred Qualifications
Master's degree in business, engineering, design, or technology field; banking or financial management education
Experience working in Open Banking
Experience working with distributed teams (onshore/offshore)
About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Location On site in Raleigh, NC
Key Responsibilities
Research, analyze, and learn about key client segments to garner a deep understanding of their segment and its needs.
Be FHN’s in-house expert with respect to the competitive environment, key trends and changing customer needs, linking data and research across the business and external market to drive product development and enable digitization.
Define the strategic vision and develop the roadmap that delivers the vision through collaboration with key partners (Treasury Management, Commercial Banking, Specialty Banking, Digital Banking, Private Client, Retail Banking, Enterprise Technology, CX, etc.), including determining monetization opportunities and pricing strategy.
Drive prioritization and implementation of roadmap components with and through business partners with a focus on on-time delivery.
Lead development of requirements, epics and features (depending on the way of working) to ensure delivery aligns with the strategic intent.
Develop KPIs and KRIs to ensure performance aligns with the strategy and within risk tolerances.
Risk management: ensure all process and procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
Required Qualifications
Bachelor's degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Ten or more years of banking, financial services, or other relevant work experience
Five or more years of product, analysis, technology, and/or design experience
Five or more years of leading cross functional teams
Familiarity with industry frameworks like BIAN/FDX/ISO20022 would be a plus
Previous experience working as a Product Manager
Demonstrated skill in high-level strategic planning and tactical execution, including experience defining/driving vision of experience programs and/or partnership-based programs
Experience defining and delivering large-scale technology and digital initiatives using a data-driven decision-making approach
Strong formal and informal (influencing) leadership abilities
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision.
Preferred Qualifications
Master's degree in business, engineering, design, or technology field; banking or financial management education
Experience working in Open Banking
Experience working with distributed teams (onshore/offshore)
About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
X formerly Twitter
YouTube
#J-18808-Ljbffr