Thompson Buick GMC Cadillac
Loaner Coordinator
Thompson Buick GMC Cadillac, Raleigh, North Carolina, United States, 27601
About Thompson Automotive
Thompson Automotive is a family-owned dealership group committed to delivering an exceptional customer experience in both sales and service. We pride ourselves on professionalism, teamwork, and integrity in everything we do. Loaner Coordinator
We’re currently seeking a
Loaner Coordinator
to join our Service Department. The ideal candidate is organized, detail-oriented, and enjoys providing top-notch customer service in a fast-paced environment. Responsibilities
Greet customers and assist with the check-in/check-out process for loaner vehicles. Complete all necessary paperwork and agreements accurately and efficiently. Inspect vehicles for damage before and after each use, documenting findings as needed. Track and manage the loaner fleet to ensure vehicle availability and rotation. Coordinate vehicle cleaning, fueling, and maintenance. Communicate effectively with Service Advisors, Technicians, and Management about vehicle status. Maintain organized records of loaner contracts, driver's licenses, and insurance documents. Provide friendly, professional, and helpful service to every customer. Qualifications
Previous experience in a dealership, rental car agency, or customer service role preferred. Strong communication and organizational skills. Ability to multitask and prioritize in a busy environment. Experience using Reynolds & Reynolds or other dealership DMS software preferred. Valid driver's license with a clean driving record required. Positive attitude and professional appearance. What We Offer
Full‑time, stable schedule (Monday–Friday, 7 AM–5 PM). Competitive pay based on experience. Health, dental, and vision insurance options. Paid time off and employee discounts. Supportive team environment and opportunities for growth. Seniority Level
Entry level Employment Type
Full-time Industry
Motor Vehicle Manufacturing
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Thompson Automotive is a family-owned dealership group committed to delivering an exceptional customer experience in both sales and service. We pride ourselves on professionalism, teamwork, and integrity in everything we do. Loaner Coordinator
We’re currently seeking a
Loaner Coordinator
to join our Service Department. The ideal candidate is organized, detail-oriented, and enjoys providing top-notch customer service in a fast-paced environment. Responsibilities
Greet customers and assist with the check-in/check-out process for loaner vehicles. Complete all necessary paperwork and agreements accurately and efficiently. Inspect vehicles for damage before and after each use, documenting findings as needed. Track and manage the loaner fleet to ensure vehicle availability and rotation. Coordinate vehicle cleaning, fueling, and maintenance. Communicate effectively with Service Advisors, Technicians, and Management about vehicle status. Maintain organized records of loaner contracts, driver's licenses, and insurance documents. Provide friendly, professional, and helpful service to every customer. Qualifications
Previous experience in a dealership, rental car agency, or customer service role preferred. Strong communication and organizational skills. Ability to multitask and prioritize in a busy environment. Experience using Reynolds & Reynolds or other dealership DMS software preferred. Valid driver's license with a clean driving record required. Positive attitude and professional appearance. What We Offer
Full‑time, stable schedule (Monday–Friday, 7 AM–5 PM). Competitive pay based on experience. Health, dental, and vision insurance options. Paid time off and employee discounts. Supportive team environment and opportunities for growth. Seniority Level
Entry level Employment Type
Full-time Industry
Motor Vehicle Manufacturing
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