HCA Healthcare
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Home Health Intake Coordinator
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HCA Healthcare The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Introduction Do you have the career opportunities as a Home Health Intake Coordinator you want with your current employer? We have an exciting opportunity for you to join HealthONE Hospice & Family Care which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits HealthONE Hospice & Family Care offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Home Health Intake Coordinator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. Job Summary And Qualifications What qualifications you will need: High school diploma required. Associate/Bachelor preferred. Two years of experience in an office setting and one year experience in healthcare, ideally hospice or home health agency office experience preferred. What you will do in this role: Receives professional referrals and obtains the critical referral information in the form easiest for the referral source to assure timely response and data entry into Home Care Home Base (HCHB). Receives potential patient/family inquiries regarding Hospice services. Obtains and inputs the basic information regarding the patient status in order to describe how HCA Healthcare at Home may assist, with a goal of scheduling a visit to initiate the relationship into HCHB. Schedules visits in coordination with Admissions staff to assure the appropriate staff makes the initial contact to meet the professional referral source, and/or the patient/family initial service needs. Communicates with referral sources, attending physicians, colleagues, and other agencies as needed, to coordinate initiation of hospice services. Maintains regular communication with all involved in the sign-on, consent, and admission assessment phases to assure seamless coordination of information and services. Provides solutions for callers seeking Hospice information. Maintains referral and admissions statistics as per protocol. Follows-up on all pending referrals on a routine basis. Documents timely on status and communicate the “Not Taken Under Care” patient status per protocol. Builds and maintains a close professional referral source relationship through timely written and phone communication through the admission phase and final disposition of referral, as appropriate. Builds and maintains a close relationship with HCA Healthcare at Home’s Commercial Insurance and local third party insurers through timely written and verbal communications. Coordinates information between the two entities as necessary. Maintains HIPAA confidentiality of sensitive patient health care information. Hospice & Family Care provides physical, emotional, and spiritual support for patients and families. We help navigate each step of their hospice journey. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Home Health Intake Coordinator
role at
HCA Healthcare The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Introduction Do you have the career opportunities as a Home Health Intake Coordinator you want with your current employer? We have an exciting opportunity for you to join HealthONE Hospice & Family Care which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits HealthONE Hospice & Family Care offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Home Health Intake Coordinator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. Job Summary And Qualifications What qualifications you will need: High school diploma required. Associate/Bachelor preferred. Two years of experience in an office setting and one year experience in healthcare, ideally hospice or home health agency office experience preferred. What you will do in this role: Receives professional referrals and obtains the critical referral information in the form easiest for the referral source to assure timely response and data entry into Home Care Home Base (HCHB). Receives potential patient/family inquiries regarding Hospice services. Obtains and inputs the basic information regarding the patient status in order to describe how HCA Healthcare at Home may assist, with a goal of scheduling a visit to initiate the relationship into HCHB. Schedules visits in coordination with Admissions staff to assure the appropriate staff makes the initial contact to meet the professional referral source, and/or the patient/family initial service needs. Communicates with referral sources, attending physicians, colleagues, and other agencies as needed, to coordinate initiation of hospice services. Maintains regular communication with all involved in the sign-on, consent, and admission assessment phases to assure seamless coordination of information and services. Provides solutions for callers seeking Hospice information. Maintains referral and admissions statistics as per protocol. Follows-up on all pending referrals on a routine basis. Documents timely on status and communicate the “Not Taken Under Care” patient status per protocol. Builds and maintains a close professional referral source relationship through timely written and phone communication through the admission phase and final disposition of referral, as appropriate. Builds and maintains a close relationship with HCA Healthcare at Home’s Commercial Insurance and local third party insurers through timely written and verbal communications. Coordinates information between the two entities as necessary. Maintains HIPAA confidentiality of sensitive patient health care information. Hospice & Family Care provides physical, emotional, and spiritual support for patients and families. We help navigate each step of their hospice journey. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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