Arizona Department of Child Safety
CASE MANAGER-STATEWIDE PLACEMENT COORDINATOR
Arizona Department of Child Safety, Phoenix, Arizona, United States, 85003
CASE MANAGER-STATEWIDE PLACEMENT COORDINATOR
Join to apply for the CASE MANAGER-STATEWIDE PLACEMENT COORDINATOR role at Arizona Department of Child Safety.
Job Summary Under the general supervision of the Department of Child Safety (DCS) Program Administrator (PA), this position manages the workflow of placement referrals to find appropriate placement for children coming into DCS custody, completes tracking logs, and supports staff that engage in child safety services.
Job Location Phoenix, AZ 85021
Posting Details Salary: $21,0768 Schedule: Sun‑Thurs 12p–9p Grade: 17 Closing Date: 11/12/2025
What Does a Case Manager-Placement Coordinator Do?
Evaluates incoming referrals and, with the direct supervisor, selects appropriate placement according to departmental and regional policies. Also schedules medical appointments, obtains immunization records, tracks medication, coordinates with Phoenix Children’s Hospital, and updates medical information in Guardian.
Reviews work products and analyzes facts obtained by field DCS specialists, providing input on cases.
Evaluates the appropriateness of assessments, decisions, intervention plans, case plans, progress, barriers, placement, services, visitation, etc., to ensure child safety and compliance with policy, procedures and statutes.
Responds to and resolves problems and questions concerning policy, procedures and issues related to specific cases.
Attends staff meetings and participates in problem‑solving/decision‑making. Attends trainings, professional seminars, conferences and management meetings, and participates in work teams/groups as requested.
Produces, utilizes and sends reports. Writes detailed reports summarizing activities or productions covering a specified period of time or marking the completion of a project.
Other duties as assigned (typically 5%–10%).
Knowledge
Federal and state laws, regulations and directives governing child protective services
Normal child development stages and milestones
Potential effects of cultural differences on family dynamics
Roles and responsibilities of court, law enforcement, hospitals, schools, mental health system, community agencies, and other child welfare professionals
Physical and behavioral indicators of abuse, neglect, and mental health disturbances
Crisis intervention protocol
Conflict resolution techniques
Statewide community resources
Microsoft Office (Word, Excel, PowerPoint)
Guardian
Skills
Verbal and written communication
Problem resolving
Establishing and maintaining work relationships with children, their families and court representatives
Delivering public speeches
Communicating effectively while actively listening to others
Preparing accurate and detailed documentation of reported information
Typing
Abilities
Sitting for long periods of time
Maintaining professional boundaries
Working as a team member
Preparing detailed documentation of client and professional contacts to ensure that records accurately convey reported information and minimize misinterpretation
Accepting responsibility for work product and outcomes
Recognizing indicators of abuse/neglect
Working various shifts when needed
Performing after‑hour duties
Selective Preferences The selected candidate must possess a Master's or Bachelor's degree from an accredited college or university. The preferred candidate will have field experience and knowledge of social services.
Requirements Requires the possession of and ability to retain a current, valid state‑issued driver’s license suitable for the assignment. Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and may be required to complete driver training. Employees may use their own transportation, maintain valid motor vehicle insurance and current Arizona vehicle registration; mileage may be reimbursed if applicable. The ability to secure and maintain an Arizona Fingerprint Clearance Card and clearance from the DCS Central Registry is required. Employees are subject to E‑Verify and must complete the Electronic Employment Eligibility Verification Program.
Benefits
Paid sick leave
Paid annual leave
Ten paid holidays per calendar year
Health, dental and vision insurance
Flexible Spending Account
Health Savings Account
Arizona State Retirement System Savings (ASRS)
Employee and Dependent Life insurance
Long‑term and short‑term disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education, products and services
Education Savings – AZ529
Employee Assistance Program
Bi‑Lingual Stipend In an effort to better serve our communities, DCS offers a Bi‑Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
Retirement Positions in this classification participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).
Contact Us Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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Job Summary Under the general supervision of the Department of Child Safety (DCS) Program Administrator (PA), this position manages the workflow of placement referrals to find appropriate placement for children coming into DCS custody, completes tracking logs, and supports staff that engage in child safety services.
Job Location Phoenix, AZ 85021
Posting Details Salary: $21,0768 Schedule: Sun‑Thurs 12p–9p Grade: 17 Closing Date: 11/12/2025
What Does a Case Manager-Placement Coordinator Do?
Evaluates incoming referrals and, with the direct supervisor, selects appropriate placement according to departmental and regional policies. Also schedules medical appointments, obtains immunization records, tracks medication, coordinates with Phoenix Children’s Hospital, and updates medical information in Guardian.
Reviews work products and analyzes facts obtained by field DCS specialists, providing input on cases.
Evaluates the appropriateness of assessments, decisions, intervention plans, case plans, progress, barriers, placement, services, visitation, etc., to ensure child safety and compliance with policy, procedures and statutes.
Responds to and resolves problems and questions concerning policy, procedures and issues related to specific cases.
Attends staff meetings and participates in problem‑solving/decision‑making. Attends trainings, professional seminars, conferences and management meetings, and participates in work teams/groups as requested.
Produces, utilizes and sends reports. Writes detailed reports summarizing activities or productions covering a specified period of time or marking the completion of a project.
Other duties as assigned (typically 5%–10%).
Knowledge
Federal and state laws, regulations and directives governing child protective services
Normal child development stages and milestones
Potential effects of cultural differences on family dynamics
Roles and responsibilities of court, law enforcement, hospitals, schools, mental health system, community agencies, and other child welfare professionals
Physical and behavioral indicators of abuse, neglect, and mental health disturbances
Crisis intervention protocol
Conflict resolution techniques
Statewide community resources
Microsoft Office (Word, Excel, PowerPoint)
Guardian
Skills
Verbal and written communication
Problem resolving
Establishing and maintaining work relationships with children, their families and court representatives
Delivering public speeches
Communicating effectively while actively listening to others
Preparing accurate and detailed documentation of reported information
Typing
Abilities
Sitting for long periods of time
Maintaining professional boundaries
Working as a team member
Preparing detailed documentation of client and professional contacts to ensure that records accurately convey reported information and minimize misinterpretation
Accepting responsibility for work product and outcomes
Recognizing indicators of abuse/neglect
Working various shifts when needed
Performing after‑hour duties
Selective Preferences The selected candidate must possess a Master's or Bachelor's degree from an accredited college or university. The preferred candidate will have field experience and knowledge of social services.
Requirements Requires the possession of and ability to retain a current, valid state‑issued driver’s license suitable for the assignment. Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and may be required to complete driver training. Employees may use their own transportation, maintain valid motor vehicle insurance and current Arizona vehicle registration; mileage may be reimbursed if applicable. The ability to secure and maintain an Arizona Fingerprint Clearance Card and clearance from the DCS Central Registry is required. Employees are subject to E‑Verify and must complete the Electronic Employment Eligibility Verification Program.
Benefits
Paid sick leave
Paid annual leave
Ten paid holidays per calendar year
Health, dental and vision insurance
Flexible Spending Account
Health Savings Account
Arizona State Retirement System Savings (ASRS)
Employee and Dependent Life insurance
Long‑term and short‑term disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education, products and services
Education Savings – AZ529
Employee Assistance Program
Bi‑Lingual Stipend In an effort to better serve our communities, DCS offers a Bi‑Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
Retirement Positions in this classification participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).
Contact Us Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
#J-18808-Ljbffr