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ADT

Smart Home Consultant

ADT, Knoxville, Tennessee, United States, 37955

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Company Overview ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. Above all, our mission is clear: we help save lives for a living.

Position Overview As a Smart Home Consultant you will be a sales solutions expert and brand ambassador for ADT’s 6 million customers. You will serve as the key point of contact for home‑automation clients, answering inquiries, providing technical advice, demonstrating new products and services, and installing and activating security and Smart Home products while upselling solutions that best meet residential customers’ needs.

A Day in the Life

Build relationships between new customers and the ADT brand and product portfolio

Complete in‑home consultation and assessment

Perform installation and activation of equipment, including home security cameras, security hardware and IoT and smart‑home devices

Complete customer onboarding and education of key products and services

Work in a dynamic, collaborative environment, working closely with customers and coworkers

Provide solutions by visiting customers at their homes or businesses

Training Program ADT offers a comprehensive paid training program for this role, regardless of experience. Our team is enthusiastic about developing you into a best‑in‑class Smart Home Consultant.

Job Requirements

High School diploma or the equivalent

Valid driver’s license

Benefits

Comprehensive paid training program

Full benefits on the 1st of the month after 31 days of employment, including medical, dental, vision, Health Savings & Flex Spending, 401(k) with employer matching, paid vacation time, life insurance, short‑ and long‑term disability, well‑being benefits and paid time off

Company vehicle provided for work use

Tuition reimbursement

Employee referral bonuses when you refer a friend or family member

Compensation

Hourly pay: $15.30

Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives

Paid $320 per week during the three‑week onboarding program

Location Knoxville, TN

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

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