Golden Entertainment
Summary
Responsible for the day to day operations of the security department on the assigned shift. Develops and implements security policies and procedures, and ensures all are followed appropriately. Responsible for coordinating and supervising the security staff on the assigned shift.
Essential Functions
Trains, develops, directs, and counsels security personnel on the assigned shift
Reviews and approves all documentation generated during the shift to include, but not limited to Daily Activity Reports and Incident Reports
Performs, as necessary, all duties required of Security Officers
Conducts employee locker audits
Provides overall protection of company assets
Interacts with guests and employees in a professional manner
Interacts with local law enforcement and emergency medical services as required
Firearms knowledge to include regular inspection of all weapons
Controls access to lost and found and valuable lock‑up areas
Supervise all security functions in the absence of the Director of Security
Assists guests and employees with escalated security questions, concerns, or complaints
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
Performs other duties as assigned
Qualifications / Requirements
Minimum two years of law enforcement, military and/or casino security or surveillance supervisory experience. Five years or more preferred
Ability to schedule assigned personnel in the most efficient, effective manner
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, state laws, local ordinances, and procedure manuals
Able to effectively write routine reports and correspondence
Excellent guest service skills and present a professional appearance
Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals
Able to use commonsense understanding to carry out instructions furnished in written, oral or diagram form
Ability to effectively communicate in small and large group situations, as well as one‑on‑one in English, both written and verbal
Ability to maintain composure and management ability during crisis
Efficiency using computers, including but not limited to Word and Excel
High school diploma or equivalent
College degree in Criminal Justice or related field desirable
Must be at least 21 years of age
CPR certification
Must be able to qualify under ACEP requirements with his/her weapon under PILB guidelines
Required Work Cards
Gaming
Alcohol Awareness
Valid Driver's License
DMV Print Out
Physical Requirements
Walk, stand, sit or stoop (more than 75% of time)
Jog or run on occasional basis
Sit at a desk or table (up to 25% of the time)
Occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs
Ascend or descend ladders, scaffolding and ramps
Occasionally drive motor vehicles
Work for sustained periods of time maintaining concentrated attention to detail
Use tools or equipment requiring a high degree of dexterity (50% of the time)
Vision, hearing, speaking and literacy (critical)
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Working indoors or outdoors in a noisy, smoky, dusty environment that is either hot or cold
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
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Essential Functions
Trains, develops, directs, and counsels security personnel on the assigned shift
Reviews and approves all documentation generated during the shift to include, but not limited to Daily Activity Reports and Incident Reports
Performs, as necessary, all duties required of Security Officers
Conducts employee locker audits
Provides overall protection of company assets
Interacts with guests and employees in a professional manner
Interacts with local law enforcement and emergency medical services as required
Firearms knowledge to include regular inspection of all weapons
Controls access to lost and found and valuable lock‑up areas
Supervise all security functions in the absence of the Director of Security
Assists guests and employees with escalated security questions, concerns, or complaints
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
Performs other duties as assigned
Qualifications / Requirements
Minimum two years of law enforcement, military and/or casino security or surveillance supervisory experience. Five years or more preferred
Ability to schedule assigned personnel in the most efficient, effective manner
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, state laws, local ordinances, and procedure manuals
Able to effectively write routine reports and correspondence
Excellent guest service skills and present a professional appearance
Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals
Able to use commonsense understanding to carry out instructions furnished in written, oral or diagram form
Ability to effectively communicate in small and large group situations, as well as one‑on‑one in English, both written and verbal
Ability to maintain composure and management ability during crisis
Efficiency using computers, including but not limited to Word and Excel
High school diploma or equivalent
College degree in Criminal Justice or related field desirable
Must be at least 21 years of age
CPR certification
Must be able to qualify under ACEP requirements with his/her weapon under PILB guidelines
Required Work Cards
Gaming
Alcohol Awareness
Valid Driver's License
DMV Print Out
Physical Requirements
Walk, stand, sit or stoop (more than 75% of time)
Jog or run on occasional basis
Sit at a desk or table (up to 25% of the time)
Occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs
Ascend or descend ladders, scaffolding and ramps
Occasionally drive motor vehicles
Work for sustained periods of time maintaining concentrated attention to detail
Use tools or equipment requiring a high degree of dexterity (50% of the time)
Vision, hearing, speaking and literacy (critical)
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Working indoors or outdoors in a noisy, smoky, dusty environment that is either hot or cold
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
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