westgate resorts
Company Description
Starting pay rate: $17 / hour
- Use our Daily Pay benefit and get access to your pay as you need it.
$1,000.00 Hiring Bonus
(Hiring Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment.)
On Property Parking Available at our NEW Eagles Landing Team Member Parking lot!
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country,
Westgate Smoky Mountain Resort & Spa in Gatlinburg , Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.
Job Description The
Housekeeping/Runner
is a critical member of the housekeeping team, responsible for providing support to housekeepers and ensuring that guest rooms and common areas are clean, organized, and well-stocked. The ideal candidate will be a hard worker with a positive attitude, excellent customer service skills, and attention to detail.
In this exciting role, you will:
Provide support to housekeepers by delivering supplies, removing trash, and cleaning common areas
Deliver requested items to guest units promptly and efficiently
Greet guests and respond to their requests in a friendly and helpful manner
Stock linen closets and other storage areas
Walk the property daily to ensure cleanliness and a welcoming environment
Report any maintenance issues to the housekeeping supervisor
Maintain a clean and organized work area
Assist in training of team members
Respond to owner or guest complaints in a professional and timely manner
Help complete projects as needed
Assist other departments or areas when and where needed
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
Demonstrates a friendly and positive demeanor
Strong communication and customer service skills
Must be comfortable working in a variety of outdoor weather conditions. (i.e., hot, cold, wet, humid, etc.)
Must be able to lift 50 pounds
Flexible working hours, able to work on weekends, holidays, and evenings
Must have a Valid TN State driver's license
Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information Why Westgate?
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
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- Use our Daily Pay benefit and get access to your pay as you need it.
$1,000.00 Hiring Bonus
(Hiring Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment.)
On Property Parking Available at our NEW Eagles Landing Team Member Parking lot!
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country,
Westgate Smoky Mountain Resort & Spa in Gatlinburg , Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.
Job Description The
Housekeeping/Runner
is a critical member of the housekeeping team, responsible for providing support to housekeepers and ensuring that guest rooms and common areas are clean, organized, and well-stocked. The ideal candidate will be a hard worker with a positive attitude, excellent customer service skills, and attention to detail.
In this exciting role, you will:
Provide support to housekeepers by delivering supplies, removing trash, and cleaning common areas
Deliver requested items to guest units promptly and efficiently
Greet guests and respond to their requests in a friendly and helpful manner
Stock linen closets and other storage areas
Walk the property daily to ensure cleanliness and a welcoming environment
Report any maintenance issues to the housekeeping supervisor
Maintain a clean and organized work area
Assist in training of team members
Respond to owner or guest complaints in a professional and timely manner
Help complete projects as needed
Assist other departments or areas when and where needed
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
Demonstrates a friendly and positive demeanor
Strong communication and customer service skills
Must be comfortable working in a variety of outdoor weather conditions. (i.e., hot, cold, wet, humid, etc.)
Must be able to lift 50 pounds
Flexible working hours, able to work on weekends, holidays, and evenings
Must have a Valid TN State driver's license
Required to pass a background check, drug test, and prove eligibility to work in the United States
Additional Information Why Westgate?
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
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