Claratel Behavioral Health
Co-Responder Program Clinical Manager
Claratel Behavioral Health, Decatur, Georgia, United States, 30089
About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
Co-Responders Program Manager Be among the first 25 applicants
Job Summary The Co-Responders Program is a collaborative service of the Claratel Behavioral Health and the local Police Department to respond to individuals experiencing a behavioral health crisis (mental health and/or substance use issues). The goals of the program are to provide crisis intervention services in the community, link individuals in crisis to community resources, reduce hospitalizations, and reduce arrests/incarceration for individuals in need of treatment.
Duties And Responsibilities
Plans, organizes, and manages the day-to-day operations of the program. Completes and submits all programmatic reports
Conducts weekly check-ins and monthly team meetings with staff and law enforcement partners
Trains, coaches, and holds co-responders’ staff (case managers and clinicians) accountable for actions while in the field, engaging with individuals, and partners
Supervises and provides guidance to co-responder staff (clinician, case managers) who are responding to crisis in the field
Act as a primary liaison between law enforcement, behavioral health department, 911 dispatch, DRCC, and other community providers to ensure coordinated care
Builds and maintains professional collaborative working relationships with partners and stakeholders
Provides screening, clinical assessment, mental status evaluation, therapeutic intervention, clinical education and disposition with individuals and their families in the community in response to a behavioral health crisis call.
Evaluates individual’s safety risk to self or others and initiates 1013 or 2013 as appropriate.
Provides therapeutic de-escalation as needed.
Ability to work autonomously and make sound decisions based on standards of care/practice.
Ability to think quickly and effectively to address an emergency and follow through with appropriate interventions.
Assists in coordination with a receiving facility when it is determined that the individual needs crisis stabilization.
Make follow-up wellness calls and visits with clients in the community.
Completes electronic documentation for each call and follow-up visit.
Communicate effectively with clients who are high acuity or under the influence.
Always exhibits clear and professional communication with individuals, families/significant others, staff, and public safety officers.
Participate in rotating on-call schedule to provide telephonic support to officers in the field.
Perform duties from a recovery oriented, client centered, and trauma informed perspective
Minimum Qualifications
Current license as a Licensed Professional Counselor or Licensed Clinical Social Worker (LPC, LCSW) in the state of Georgia
At least 3 years of mental health / substance use disorder experience in assessment, crisis intervention and stabilization.
At least 1 year of supervisory experience
Knowledgeable about signs and symptoms of withdrawal and acute psychosis.
Must possess basic computer and typing skills. Must be trained in CPI and have current CPR.
Preferred Qualifications
Psychiatric hospital, crisis stabilization unit, ACT team or co-responder experience.
3+ years of supervisory experience in mental health field
Needed Attributes
Excellent interpersonal, problem solving and critical thinking abilities.
Must be clinically focused while ensuring best practices.
Must be able to remain calm in emergency situations and respond appropriately.
Always maintain confidentiality.
Professional and effective communication with Police Officer, staff, clients, clients’ families/significant others and the public.
Working Conditions
Works primarily in the community along with law enforcement.
Rides in police vehicle with CIT trained police officer and responds to crisis calls.
Must wear Agency Branded shirt and fitted bullet proof vest (where applicable) while riding in police vehicle and while in the community (where applicable).
Potential exposure to highly stressed and emotional situations.
Moderate walking, standing, and climbing stairs.
Must be trained in MindSet Safety Management and have current CPR.
Pre-employment drug screening may be required. Selected applicant will be subject to an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify.
Pre-employment drug screening and successful completion of a criminal history background check is required.
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Health Care Provider
Industries Mental Health Care
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Co-Responders Program Manager Be among the first 25 applicants
Job Summary The Co-Responders Program is a collaborative service of the Claratel Behavioral Health and the local Police Department to respond to individuals experiencing a behavioral health crisis (mental health and/or substance use issues). The goals of the program are to provide crisis intervention services in the community, link individuals in crisis to community resources, reduce hospitalizations, and reduce arrests/incarceration for individuals in need of treatment.
Duties And Responsibilities
Plans, organizes, and manages the day-to-day operations of the program. Completes and submits all programmatic reports
Conducts weekly check-ins and monthly team meetings with staff and law enforcement partners
Trains, coaches, and holds co-responders’ staff (case managers and clinicians) accountable for actions while in the field, engaging with individuals, and partners
Supervises and provides guidance to co-responder staff (clinician, case managers) who are responding to crisis in the field
Act as a primary liaison between law enforcement, behavioral health department, 911 dispatch, DRCC, and other community providers to ensure coordinated care
Builds and maintains professional collaborative working relationships with partners and stakeholders
Provides screening, clinical assessment, mental status evaluation, therapeutic intervention, clinical education and disposition with individuals and their families in the community in response to a behavioral health crisis call.
Evaluates individual’s safety risk to self or others and initiates 1013 or 2013 as appropriate.
Provides therapeutic de-escalation as needed.
Ability to work autonomously and make sound decisions based on standards of care/practice.
Ability to think quickly and effectively to address an emergency and follow through with appropriate interventions.
Assists in coordination with a receiving facility when it is determined that the individual needs crisis stabilization.
Make follow-up wellness calls and visits with clients in the community.
Completes electronic documentation for each call and follow-up visit.
Communicate effectively with clients who are high acuity or under the influence.
Always exhibits clear and professional communication with individuals, families/significant others, staff, and public safety officers.
Participate in rotating on-call schedule to provide telephonic support to officers in the field.
Perform duties from a recovery oriented, client centered, and trauma informed perspective
Minimum Qualifications
Current license as a Licensed Professional Counselor or Licensed Clinical Social Worker (LPC, LCSW) in the state of Georgia
At least 3 years of mental health / substance use disorder experience in assessment, crisis intervention and stabilization.
At least 1 year of supervisory experience
Knowledgeable about signs and symptoms of withdrawal and acute psychosis.
Must possess basic computer and typing skills. Must be trained in CPI and have current CPR.
Preferred Qualifications
Psychiatric hospital, crisis stabilization unit, ACT team or co-responder experience.
3+ years of supervisory experience in mental health field
Needed Attributes
Excellent interpersonal, problem solving and critical thinking abilities.
Must be clinically focused while ensuring best practices.
Must be able to remain calm in emergency situations and respond appropriately.
Always maintain confidentiality.
Professional and effective communication with Police Officer, staff, clients, clients’ families/significant others and the public.
Working Conditions
Works primarily in the community along with law enforcement.
Rides in police vehicle with CIT trained police officer and responds to crisis calls.
Must wear Agency Branded shirt and fitted bullet proof vest (where applicable) while riding in police vehicle and while in the community (where applicable).
Potential exposure to highly stressed and emotional situations.
Moderate walking, standing, and climbing stairs.
Must be trained in MindSet Safety Management and have current CPR.
Pre-employment drug screening may be required. Selected applicant will be subject to an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify.
Pre-employment drug screening and successful completion of a criminal history background check is required.
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Health Care Provider
Industries Mental Health Care
#J-18808-Ljbffr