DBA Web Technologies
IT Analyst (IT Support, Citrix, VPN, LAN-WAN)
DBA Web Technologies, New York, New York, us, 10261
IT Analyst (IT Support, Citrix, VPN, LAN-WAN)
Citrix, IT Analyst, IT Support, LAN-WAN, Mobile Technologies, Professional Services, VPN
Location: New York
Job Function: IT Analyst
Date Of Job Posting: 11-08-2025
IT Analyst (IT Support, Windows, ServiceNow, Citrix, VPN, LAN-WAN, Mobile Technologies) in New York City
6+ years of Experience
LOCATION
: New York City
SALARY
: Excellent Compensation with benefits + Bonus
DURATION
: Full-Time – ONSITE
SKILLS:
IT Analyst, IT Support, ServiceNow, Citrix, VPN, LAN-WAN, Mobile Technologies, Professional Services
DESCRIPTION Seeking a Senior IT Analyst to provide high‑level technical support and deliver seamless technology solutions across their various locations. This role is hands‑on and customer‑facing, ideal for a proactive, detail‑oriented professional passionate about supporting a dynamic environment and ensuring reliable technology performance firm wide.
KEY RESPONSIBILITIES
Provide Expert Technical Support : Serve as a first point of contact for IT support requests, delivering timely and high‑quality solutions for software, hardware, and networking issues.
Facilitate Meeting Technology : Support video conferences, client meetings, and presentations, ensuring flawless setup and execution across platforms and offices.
System Maintenance & Deployment : Install, configure, and maintain firm‑standard software and hardware; ensure all office computers, printers, and devices are fully operational.
Collaborate Firm wide : Partner with IT and administrative teams on meeting logistics, event technology, and firm wide initiatives.
Manage Assets & Tickets : Maintain accurate asset tracking and utilize ServiceNow to document, upscale, and resolve all IT service requests efficiently.
Security & Compliance : Enforce firm data security standards, assist in managing network maintenance, and promote best practices for mobile and remote access tools (Citrix, VPN, iOS).
Project Support : Participate in IT rollouts, upgrades, and training to drive technology adoption and continuous improvement.
Customer Service Excellence : Act as a trusted IT partner to attorneys and staff, ensuring clear communication, reliable follow‑up, and outstanding end‑user experience.
QUALIFICATIONS
6+ years of IT support experience in software, hardware, and networking technologies; law firm or professional services experience.
Advanced proficiency in Microsoft Windows, Office Suite, Teams, ServiceNow, Citrix, and VPN tools.
Strong working knowledge of LAN/WAN systems, iManage, mobile technologies (iOS/iPadOS), and document management systems.
Demonstrated expertise in customer service, troubleshooting, and project execution.
Associates or Bachelor's degree preferred; equivalent experience considered.
Call DBA Web Technologies Today 203-267-5219
#J-18808-Ljbffr
Citrix, IT Analyst, IT Support, LAN-WAN, Mobile Technologies, Professional Services, VPN
Location: New York
Job Function: IT Analyst
Date Of Job Posting: 11-08-2025
IT Analyst (IT Support, Windows, ServiceNow, Citrix, VPN, LAN-WAN, Mobile Technologies) in New York City
6+ years of Experience
LOCATION
: New York City
SALARY
: Excellent Compensation with benefits + Bonus
DURATION
: Full-Time – ONSITE
SKILLS:
IT Analyst, IT Support, ServiceNow, Citrix, VPN, LAN-WAN, Mobile Technologies, Professional Services
DESCRIPTION Seeking a Senior IT Analyst to provide high‑level technical support and deliver seamless technology solutions across their various locations. This role is hands‑on and customer‑facing, ideal for a proactive, detail‑oriented professional passionate about supporting a dynamic environment and ensuring reliable technology performance firm wide.
KEY RESPONSIBILITIES
Provide Expert Technical Support : Serve as a first point of contact for IT support requests, delivering timely and high‑quality solutions for software, hardware, and networking issues.
Facilitate Meeting Technology : Support video conferences, client meetings, and presentations, ensuring flawless setup and execution across platforms and offices.
System Maintenance & Deployment : Install, configure, and maintain firm‑standard software and hardware; ensure all office computers, printers, and devices are fully operational.
Collaborate Firm wide : Partner with IT and administrative teams on meeting logistics, event technology, and firm wide initiatives.
Manage Assets & Tickets : Maintain accurate asset tracking and utilize ServiceNow to document, upscale, and resolve all IT service requests efficiently.
Security & Compliance : Enforce firm data security standards, assist in managing network maintenance, and promote best practices for mobile and remote access tools (Citrix, VPN, iOS).
Project Support : Participate in IT rollouts, upgrades, and training to drive technology adoption and continuous improvement.
Customer Service Excellence : Act as a trusted IT partner to attorneys and staff, ensuring clear communication, reliable follow‑up, and outstanding end‑user experience.
QUALIFICATIONS
6+ years of IT support experience in software, hardware, and networking technologies; law firm or professional services experience.
Advanced proficiency in Microsoft Windows, Office Suite, Teams, ServiceNow, Citrix, and VPN tools.
Strong working knowledge of LAN/WAN systems, iManage, mobile technologies (iOS/iPadOS), and document management systems.
Demonstrated expertise in customer service, troubleshooting, and project execution.
Associates or Bachelor's degree preferred; equivalent experience considered.
Call DBA Web Technologies Today 203-267-5219
#J-18808-Ljbffr