City of Norfolk, VA
Peer Recovery Specialist III - Mobile Crisis Response
City of Norfolk, VA, Norfolk, Virginia, United States, 23500
Peer Recovery Specialist III - Mobile Crisis Response
The City of Norfolk’s Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disabilities services for the City of Norfolk. NCSB’s Crisis and Acute Services division offers a continuum of services from outreach and prevention to intensive psychiatric care, utilizing highly trained service professionals.
The Peer Recovery Specialist III will collaborate with a dynamic team to provide early intervention in mental health crises through a mobile response. Services are delivered in real‑time to the individuals experiencing a behavioral‑health crisis with the purpose of de‑escalating the crisis, ensuring safety, coordinating care, and linking clients to appropriate treatment services.
Essential Functions
Provides support and encouragement to individuals in crisis to assist with resolving critical situations.
Supports clients in developing a Recovery Plan and helping identify client goals, strengths, and steps toward recovery.
Supports clients with general problem‑solving and development of skills to obtain needed services.
Educates clients about available community resources and advocates for services on behalf of clients as needed.
Assists in the development and facilitation of recovery‑oriented groups, using educational tools and personal experiences with substance use disorders and mental illness.
Acts as a liaison between clients and other service providers (Emergency Service workers, case managers, counselors, etc.) to ensure that client preferences expressed in Recovery Plans are included in Individual Service Plans.
Maintains accurate documentation consistent with agency guidelines, grant requirements, and licensure standards.
Collaborates with multiple programs as part of a treatment team, community services providers, and significant others as necessary.
Attends staff meetings and staff training activities as required.
Utilizes SAMHSA’s Crisis Prevention Action Plan and other recovery‑oriented peer support programs.
Supports clients in developing skills and strategies to prevent relapse of substance addiction and possible mental‑health symptoms, reconnecting them with their recovery goals.
Completes other tasks and duties as assigned by supervisor.
Education & Experience High School Diploma or GED.
Two years of experience working with consumers with mental health and substance use challenges. Personal Recovery Plan in self‑demonstrated recovery.
Additional Information & Requirements
Valid driver’s license.
Completion of the DBHDS 72‑Hour Peer Recovery Specialist Training.
Registered and Certified Peer Recovery Specialist issued by the Virginia Certification Board.
CIT (Critical Incident Training) completed.
Regular full‑time employees receive paid holidays, vacation, sick leave, a retirement plan, health and life insurance, and other standard benefits.
Salary Departmental Hiring Salary Range: $42,629 – $49,023
Employment Type Full‑time
EEO Statement The City of Norfolk is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
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The Peer Recovery Specialist III will collaborate with a dynamic team to provide early intervention in mental health crises through a mobile response. Services are delivered in real‑time to the individuals experiencing a behavioral‑health crisis with the purpose of de‑escalating the crisis, ensuring safety, coordinating care, and linking clients to appropriate treatment services.
Essential Functions
Provides support and encouragement to individuals in crisis to assist with resolving critical situations.
Supports clients in developing a Recovery Plan and helping identify client goals, strengths, and steps toward recovery.
Supports clients with general problem‑solving and development of skills to obtain needed services.
Educates clients about available community resources and advocates for services on behalf of clients as needed.
Assists in the development and facilitation of recovery‑oriented groups, using educational tools and personal experiences with substance use disorders and mental illness.
Acts as a liaison between clients and other service providers (Emergency Service workers, case managers, counselors, etc.) to ensure that client preferences expressed in Recovery Plans are included in Individual Service Plans.
Maintains accurate documentation consistent with agency guidelines, grant requirements, and licensure standards.
Collaborates with multiple programs as part of a treatment team, community services providers, and significant others as necessary.
Attends staff meetings and staff training activities as required.
Utilizes SAMHSA’s Crisis Prevention Action Plan and other recovery‑oriented peer support programs.
Supports clients in developing skills and strategies to prevent relapse of substance addiction and possible mental‑health symptoms, reconnecting them with their recovery goals.
Completes other tasks and duties as assigned by supervisor.
Education & Experience High School Diploma or GED.
Two years of experience working with consumers with mental health and substance use challenges. Personal Recovery Plan in self‑demonstrated recovery.
Additional Information & Requirements
Valid driver’s license.
Completion of the DBHDS 72‑Hour Peer Recovery Specialist Training.
Registered and Certified Peer Recovery Specialist issued by the Virginia Certification Board.
CIT (Critical Incident Training) completed.
Regular full‑time employees receive paid holidays, vacation, sick leave, a retirement plan, health and life insurance, and other standard benefits.
Salary Departmental Hiring Salary Range: $42,629 – $49,023
Employment Type Full‑time
EEO Statement The City of Norfolk is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
#J-18808-Ljbffr