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CommonSpirit Health

Patient Registration Representative

CommonSpirit Health, Los Angeles, California, United States, 90079

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Patient Registration Representative (CommonSpirit Health) Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include:

Collecting accurate and thorough patient demographic data

Obtaining insurance information and verifying eligibility and benefits

Determining and collecting patient financial liability

Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance.

The Patient Registration Representative adheres to the organization’s policies and procedures for resolution of patient financial liability. Additionally, the representative serves as an information source for patients and families by explaining hospital policies, patient financial responsibilities, and Patient Rights and Responsibilities.

Qualifications

1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.

Thorough understanding of insurance policies and procedures.

Working knowledge of medical terminology.

Able to perform basic mathematics for payment calculation.

Experience in requesting and processing financial payments.

Intermediate to advanced computer skills.

Knowledge of charity care programs as well as the various government and non‑government programs preferred.

This position is represented by SEIU.

Location Founded in 1887, Dignity Health - California Hospital Medical Center is a 318‑bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Women’s Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/californiahospital for more information.

Pay Range $25.05 - $31.47 /hour

Seniority Level Not Applicable

Employment Type Full-time

Job Function Health Care Provider

Industries Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

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