Receptionist Job at H&R Block in Chicago

Receptionist at H&R Block At H&R Block , we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. A typical day involves helping others, building client relationships, and ensuring client needs are met during service in person, over the phone, or virtually. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future. Preferred Qualifications High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best‑suited tax professional for their needs Schedule clients according to their preferences Ensure all client needs have been met during service, in person, over the phone or virtually Maintain office cleanliness and organize resources with team members Other duties as assigned Additional Experience Experience working in a fast‑paced environment Previous customer service experience Ability to multi‑task Strong organizational and time‑management skills Computer proficiency, able to use Microsoft Office Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available Various discounts on everyday items and services Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements) Pay Range: $11.00 - $27.00 per hour. Local minimum wage laws apply. Successful candidates may qualify for incentive plans and participate in H&R Block benefits. H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. #J-18808-Ljbffr