Cloudflare
Engineering Manager - Cloudforce One
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About Us At Cloudflare, we are on a mission to help build a better Internet. We run one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through our intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
About The Team The Cloudforce One Platform Abuse Response (PLAB) team lives at the core of our mission. The team empowers customers with products and services to combat abuse, enables deeper coordination with external industry anti‑abuse partners, and ensures that teams in the company can respond to the quickly changing threat landscape of the internet with scalable tools and services. The team works in tandem with other Cloudforce One and Trust & Safety teams to accomplish its mission and collaborates with Cloudflare developers on services that may be abused.
About The Role This role is for the Engineering Manager of the Platform Abuse Response team within Cloudforce One’s Engineering organization. You will lead a core team of at least five engineers, drive hiring to grow the team, and own services that enable Cloudflare’s abuse report pipeline—including processing reports, coordinating communications with submitters and customers, and remediating abusive Cloudflare entities. The position is based in our Austin, Texas office.
What You’ll Do In addition to ensuring the engineering standards and compliance of the services owned by your team, you will champion the professional development of your direct reports and collaborate with key stakeholders in the Trust and Safety teams. You thrive in a fast‑paced iterative engineering environment, have experience delivering scalable distributed systems, and possess a track record of earning the respect of past teams as a technical leader.
Desirable Skills and Experience
Prior experience working with abuse requirements in a regulated environment or compliance domain
8+ years of Software Development experience
Demonstrable experience leading a geographically distributed team
Empathetic, proactive, and constructive communication skills, verbal and written
Excellent operational principles (observability, alerting, tracing, incident management, SLIs & SLOs, capacity planning, etc.)
Excel at planning, and overseeing execution to meet commitments and deliver with predictability
Mentoring and coaching team members to develop their skills and support career building
What Makes Cloudflare Special? We’re not just a highly ambitious, large‑scale technology company. We’re a highly ambitious, large‑scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, a technology already used by Cloudflare’s enterprise customers at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since then, we’ve provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy‑centric public DNS resolver. It is publicly available for everyone to use, never stores client IP addresses, and continues to abide by our privacy commitments.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Equal Opportunity and Accommodations Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to any protected characteristic per U.S. law.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact us at hr@cloudflare.com or mail us at 101 Townsend St., San Francisco, CA 94107.
#J-18808-Ljbffr
About Us At Cloudflare, we are on a mission to help build a better Internet. We run one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through our intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
About The Team The Cloudforce One Platform Abuse Response (PLAB) team lives at the core of our mission. The team empowers customers with products and services to combat abuse, enables deeper coordination with external industry anti‑abuse partners, and ensures that teams in the company can respond to the quickly changing threat landscape of the internet with scalable tools and services. The team works in tandem with other Cloudforce One and Trust & Safety teams to accomplish its mission and collaborates with Cloudflare developers on services that may be abused.
About The Role This role is for the Engineering Manager of the Platform Abuse Response team within Cloudforce One’s Engineering organization. You will lead a core team of at least five engineers, drive hiring to grow the team, and own services that enable Cloudflare’s abuse report pipeline—including processing reports, coordinating communications with submitters and customers, and remediating abusive Cloudflare entities. The position is based in our Austin, Texas office.
What You’ll Do In addition to ensuring the engineering standards and compliance of the services owned by your team, you will champion the professional development of your direct reports and collaborate with key stakeholders in the Trust and Safety teams. You thrive in a fast‑paced iterative engineering environment, have experience delivering scalable distributed systems, and possess a track record of earning the respect of past teams as a technical leader.
Desirable Skills and Experience
Prior experience working with abuse requirements in a regulated environment or compliance domain
8+ years of Software Development experience
Demonstrable experience leading a geographically distributed team
Empathetic, proactive, and constructive communication skills, verbal and written
Excellent operational principles (observability, alerting, tracing, incident management, SLIs & SLOs, capacity planning, etc.)
Excel at planning, and overseeing execution to meet commitments and deliver with predictability
Mentoring and coaching team members to develop their skills and support career building
What Makes Cloudflare Special? We’re not just a highly ambitious, large‑scale technology company. We’re a highly ambitious, large‑scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, a technology already used by Cloudflare’s enterprise customers at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since then, we’ve provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy‑centric public DNS resolver. It is publicly available for everyone to use, never stores client IP addresses, and continues to abide by our privacy commitments.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Equal Opportunity and Accommodations Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to any protected characteristic per U.S. law.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact us at hr@cloudflare.com or mail us at 101 Townsend St., San Francisco, CA 94107.
#J-18808-Ljbffr