H&R Block
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
Job Overview
Seasonal Client Service Professional/Receptionist: Focus on wow clients now and in the future by answering phones, greeting clients, matching clients with tax professionals, scheduling appointments, ensuring client needs are met, and maintaining office cleanliness and organization.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients as they would like to be scheduled.
Help ensure all client needs have been met during service both in person, over the phone, or virtually.
Maintain office cleanliness and organization of resources with team members.
Other duties as assigned.
Qualifications
High school diploma or equivalent.
Ability to work flexible schedule and/or in multiple locations.
Sales/marketing experience.
Your Expertise
Experience working in a fast‑paced environment.
Previous experience in a customer service environment.
Ability to multi‑task.
Strong organizational and time‑management skills.
Computer proficient with the ability to use Microsoft Office.
Benefits
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support available to you and your family.
Various discounts on everyday items and services.
Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
Click here to checkout all available benefits.
Equal Opportunity Employer Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range
$11.00 - $27.00 per hour.
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