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Plantation Ford

BDC Associate

Plantation Ford, Plantation, Florida, United States

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Job Description

Job Description Job description

Job Title:

Business Development Center (BDC), Internet Sales Consultant

Department: Sales

Reports to: BDC Director

Job Status: Full-Time

Position Summary/Duties:

Business Development Center (BDC) Agent will be responsible for handling incoming sales phone calls and internet leads. Assisting the customer through the purchase process serving as a guide and point of contact, from confirming sales appointments to performing long-term follow-up on all unsold customers.

Essential Functions: Communicate effectively with customers and prospects according to their preferred method of communication (phone, email or in person) Manage Internet sales leads Respond to inquiries in a timely fashion, and answer questions on available stock and product performance. Schedule appointments for test drives and delivery of vehicles

Position Requirements: Excellent communication, listening and organizational skills. Possess a courteous, friendly, and outgoing demeanor. Ability to speak and communicate clearly. Basic computer skills. Valid driver's license and able to submit to a driving record check.