Advance Auto Parts
General Manager I - Store 4510
Advance Auto Parts, Edenton, North Carolina, United States, 27932
Overview
A General Manager must be committed to inspiring our team, helping Customers succeed and growing our business with integrity. This is a professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, and parts knowledge with the ability to identify, troubleshoot and provide project assistance for DIY. The position is exempt and requires a minimum of 50-55 hours per week (excluding meal breaks). The average schedule is 5-6 days a week, 11-hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. Primary Responsibilities
Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales, including building and holding the team accountable to executing Customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members Ensure execution of all inventory and operational standards Coach all Team Members to deliver on Customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for Customers and Team Members Secondary Responsibilities
Provide DIY service including battery installation, testing, wiper install, etc. Assist District/Region in other functions upon request Success Factors
Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statements Ability to recruit, select, hire and develop quality Team Members Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success
Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statements (P&L) Hold others accountable, inspect work quality and give feedback in an inspiring way Ability to work a variety of days, evenings and weekends as needed Prior Experience
2-3 years of experience managing a team of 10-20 Team Members in a fast-paced and dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education, Certificates, Licenses, Registrations
High school diploma or GED; Bachelor’s degree in business or a related area preferred. Must have a valid driver’s license. ASE Certification preferred, but not required. Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. Employee will predominantly be walking or standing and may need to lift up to 50 pounds frequently and up to 100 pounds occasionally. Specific vision abilities required include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Work Environment
The work environment is typically indoors but may occasionally involve outdoor work in various weather conditions, and exposure to moving mechanical parts, and chemicals. The noise level is usually moderate. Equal Opportunity Employer:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state or local protected class.
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A General Manager must be committed to inspiring our team, helping Customers succeed and growing our business with integrity. This is a professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, and parts knowledge with the ability to identify, troubleshoot and provide project assistance for DIY. The position is exempt and requires a minimum of 50-55 hours per week (excluding meal breaks). The average schedule is 5-6 days a week, 11-hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. Primary Responsibilities
Achieve overall store sales goals and service objectives Manage and grow Professional Customer relationships/sales, including building and holding the team accountable to executing Customer action plans Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members Ensure execution of all inventory and operational standards Coach all Team Members to deliver on Customer expectations (DIY and Professional) Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) Ability to lead change management Embrace diversity and foster a respectful environment for Customers and Team Members Secondary Responsibilities
Provide DIY service including battery installation, testing, wiper install, etc. Assist District/Region in other functions upon request Success Factors
Friendly communication Ability to locate and stock parts Safety knowledge and skills Ability to become ASE P2 certified or ASE ready equivalent Ability to execute and train project and product quality recommendations Advanced parts lookup and sourcing Ability to source from numerous places including special order, FDO, second source, etc. Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services Ability to execute and train inventory systems and store equipment Ability to execute and train POS and Parts lookup systems Ability to review and analyze P&L statements Ability to recruit, select, hire and develop quality Team Members Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success
Working knowledge of automotive systems preferred Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent Ability to review and analyze business reports, such as profit and loss statements (P&L) Hold others accountable, inspect work quality and give feedback in an inspiring way Ability to work a variety of days, evenings and weekends as needed Prior Experience
2-3 years of experience managing a team of 10-20 Team Members in a fast-paced and dynamic retail environment Successful experience managing profitability; proven financial and business acumen Education, Certificates, Licenses, Registrations
High school diploma or GED; Bachelor’s degree in business or a related area preferred. Must have a valid driver’s license. ASE Certification preferred, but not required. Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. Employee will predominantly be walking or standing and may need to lift up to 50 pounds frequently and up to 100 pounds occasionally. Specific vision abilities required include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Work Environment
The work environment is typically indoors but may occasionally involve outdoor work in various weather conditions, and exposure to moving mechanical parts, and chemicals. The noise level is usually moderate. Equal Opportunity Employer:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state or local protected class.
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