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Bayfront Health

Senior Scheduling Coordinator - Oncology Radiation Clinic - Bayfront Health

Bayfront Health, St. Petersburg, Florida, United States, 33739

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Position Summary

Join the

brand-new Radiation Oncology team

at Orlando Health Bayfront Cancer Institute in

St. Petersburg, Florida , where innovation meets compassion in the fight against cancer. The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary, and surgical areas to include scheduling, rescheduling, and cancellation of tests and procedures. Qualifications

Education/Training:

High school diploma and training in medical terminology and/or basic anatomy required. An associate’s degree in Business, Information Systems, a clinical field, or related may substitute for up to two (2) years of experience. Experience:

Three (3) years of experience in clinical registration and scheduling. An associate degree in Business, Information Systems, a clinical field, or related may substitute for two years of experience. Responsibilities

Responsible for maintaining appropriate departmental schedules. May provide feedback to management for human resources functions such as hiring, coaching, and counseling. Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization, and scheduling details. Communicates prep instructions, arrival time, and location to patients. Manages charge processes daily, including scheduling and canceling multiple diagnostic and interventional procedures. Understands Orlando Health’s commitment to exemplary customer service with a Patient First Philosophy. Reviews schedules daily and communicates changes to staff. Knowledge of computer applications, multi-line telephone systems, printers, copiers, and fax machines. Acts as a liaison to clinical and business staff to ensure effective patient management. Assists in training or mentoring team members. Provides accurate scheduling information to expedite patient preparation, arrival location, and time. Maintains regular, punctual attendance consistent with policies and standards, including ADA, FMLA, and other regulations. Ensures compliance with all Orlando Health policies and procedures.

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