UNAVAILABLE
Window and Door Field Service Technician III
UNAVAILABLE, Prattville, Alabama, United States, 36066
Summary
PGT is seeking a skilled and customer-focused
Window and Door Service Technician III
to join our team in Tampa, FL. In this role, you’ll represent PGT professionally while diagnosing and resolving product issues, supporting large-scale projects, and mentoring new technicians. If you’re experienced, safety-conscious, and passionate about delivering excellent service, we’d love to hear from you.
Location:
Tampa, FL
Company:
PGT Innovations (Part of MITER Brands)
Schedule:
Monday through Friday, starting at 7:30 a.m.
Compensation range is between $23.00 to $27.00
About MITER Brands MITER Brands, home to trusted names like
Milgard Windows & Doors , MI Windows & Doors , and PGT Innovations , is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the U.S., we’re proud to serve our customers with integrity, innovation, and excellence.
Responsibilities
Serve as a product expert
and key contact on large or complex service projects.
Communicate professionally
with customers and coworkers, both on-site and via phone.
Diagnose product issues
and implement effective repair solutions.
Schedule service appointments
and order necessary parts.
Perform complex repairs
independently and safely using hand and power tools.
Train and mentor
lower-level Field Service Technicians.
Provide feedback
to leadership on technician performance and product issues.
Determine warranty vs. installation issues
and communicate with distributors as needed.
Maintain accurate documentation
of service calls and submit reports promptly.
Ensure job sites
are left clean and restored to original condition.
Maintain inventory
and cleanliness of service vehicle and warehouse supplies.
Support Team Leader
with inspections and coordination when needed.
Qualifications
High school diploma or GED
3–5 years of experience
in window and door manufacturing or repair
Strong knowledge of PGT products and warranties
Clean driving record
per PGT’s safe driving policy
Ability to work independently and in a team setting
Proficiency with Microsoft Outlook, Word, Excel, and Windows
Familiarity with iPads and mobile devices
for documentation and scheduling
Excellent communication and conflict resolution skills
⚖
Strong judgment and decision-making abilities
Certificates & Licenses
Valid Class D driver’s license
Aerial Lift Qualification
(or ability to obtain within 6 months)
⭐ Preferred Qualifications
2–3 years of PGT-specific service experience
Bilingual in English and Spanish
(especially in areas with high Spanish-speaking populations)
About Us Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
Three comprehensive Medical plan options
Prescription
Dental
Vision
Company Paid Life Insurance
Voluntary Life Insurance
Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Paid time off (PTO), including Vacation, Personal, and paid Holidays
401k retirement plan with company match
Employee Assistance Program
Teladoc
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program
Tuition Reimbursement
Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal‑opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
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Window and Door Service Technician III
to join our team in Tampa, FL. In this role, you’ll represent PGT professionally while diagnosing and resolving product issues, supporting large-scale projects, and mentoring new technicians. If you’re experienced, safety-conscious, and passionate about delivering excellent service, we’d love to hear from you.
Location:
Tampa, FL
Company:
PGT Innovations (Part of MITER Brands)
Schedule:
Monday through Friday, starting at 7:30 a.m.
Compensation range is between $23.00 to $27.00
About MITER Brands MITER Brands, home to trusted names like
Milgard Windows & Doors , MI Windows & Doors , and PGT Innovations , is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the U.S., we’re proud to serve our customers with integrity, innovation, and excellence.
Responsibilities
Serve as a product expert
and key contact on large or complex service projects.
Communicate professionally
with customers and coworkers, both on-site and via phone.
Diagnose product issues
and implement effective repair solutions.
Schedule service appointments
and order necessary parts.
Perform complex repairs
independently and safely using hand and power tools.
Train and mentor
lower-level Field Service Technicians.
Provide feedback
to leadership on technician performance and product issues.
Determine warranty vs. installation issues
and communicate with distributors as needed.
Maintain accurate documentation
of service calls and submit reports promptly.
Ensure job sites
are left clean and restored to original condition.
Maintain inventory
and cleanliness of service vehicle and warehouse supplies.
Support Team Leader
with inspections and coordination when needed.
Qualifications
High school diploma or GED
3–5 years of experience
in window and door manufacturing or repair
Strong knowledge of PGT products and warranties
Clean driving record
per PGT’s safe driving policy
Ability to work independently and in a team setting
Proficiency with Microsoft Outlook, Word, Excel, and Windows
Familiarity with iPads and mobile devices
for documentation and scheduling
Excellent communication and conflict resolution skills
⚖
Strong judgment and decision-making abilities
Certificates & Licenses
Valid Class D driver’s license
Aerial Lift Qualification
(or ability to obtain within 6 months)
⭐ Preferred Qualifications
2–3 years of PGT-specific service experience
Bilingual in English and Spanish
(especially in areas with high Spanish-speaking populations)
About Us Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
Three comprehensive Medical plan options
Prescription
Dental
Vision
Company Paid Life Insurance
Voluntary Life Insurance
Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Paid time off (PTO), including Vacation, Personal, and paid Holidays
401k retirement plan with company match
Employee Assistance Program
Teladoc
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program
Tuition Reimbursement
Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal‑opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
#J-18808-Ljbffr