Fabick Cat
Rental Strategic Account Coordinator
Fabick Cat, Cape Girardeau, Missouri, United States, 63705
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Rental Strategic Account Coordinator
role at
Fabick Cat .
Company Overview Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand‑by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit www.fabickcat.com.
Job Summary To manage and maintain the rental business by assisting the Strategic Account Manager and other divisions within Fabick Cat. This position may be based in multiple locations across Missouri and Illinois, except Lake Ozark, Rolla, and Troy.
Responsibilities
Assists and provides exceptional customer service to Strategic Accounts, answering calls and responding to requests for equipment information and rental needs.
Prepares rental contracts and ensures all proper documentation and insurance coverage is obtained prior to renting the equipment.
Identifies and closes additional rental purchases of products and services by customers.
Engages in technical discussions related to the proper equipment based on usage or need for each Strategic Account.
Remains knowledgeable and up to date on changes and developments of all equipment being rented.
Manages the I‑rents portal for Strategic Accounts.
Ensures Strategic Accounts meet billing requirements and follow correct Accounts Payable process.
Attends Strategic Account events with the Strategic Account Manager.
Performs any and all duties as assigned.
Qualifications
High school diploma or equivalent required.
Associate degree preferred.
Previous experience in customer service required.
Experience with heavy equipment and allied construction equipment products for rental purposes required.
Previous rental counter experience a plus.
Strong decision‑making capability for delivery requirements, quoting rental rates, equipment timelines, and scheduling repairs.
Self‑starting and able to work with minimal supervision.
Strong computer skills: Word, Excel, and Outlook.
Good time management.
Strong phone communication skills.
Data entry proficiency.
Ability to engage in technical discussions with potential clients on equipment preference.
Physical Requirements The employee is regularly required to talk or hear; frequently sits for long periods, stands, walks, bends, and stoops to perform essential functions of this job. Occasionally lifts or moves up to 20 pounds.
Equal Employment Opportunity Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
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Rental Strategic Account Coordinator
role at
Fabick Cat .
Company Overview Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand‑by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit www.fabickcat.com.
Job Summary To manage and maintain the rental business by assisting the Strategic Account Manager and other divisions within Fabick Cat. This position may be based in multiple locations across Missouri and Illinois, except Lake Ozark, Rolla, and Troy.
Responsibilities
Assists and provides exceptional customer service to Strategic Accounts, answering calls and responding to requests for equipment information and rental needs.
Prepares rental contracts and ensures all proper documentation and insurance coverage is obtained prior to renting the equipment.
Identifies and closes additional rental purchases of products and services by customers.
Engages in technical discussions related to the proper equipment based on usage or need for each Strategic Account.
Remains knowledgeable and up to date on changes and developments of all equipment being rented.
Manages the I‑rents portal for Strategic Accounts.
Ensures Strategic Accounts meet billing requirements and follow correct Accounts Payable process.
Attends Strategic Account events with the Strategic Account Manager.
Performs any and all duties as assigned.
Qualifications
High school diploma or equivalent required.
Associate degree preferred.
Previous experience in customer service required.
Experience with heavy equipment and allied construction equipment products for rental purposes required.
Previous rental counter experience a plus.
Strong decision‑making capability for delivery requirements, quoting rental rates, equipment timelines, and scheduling repairs.
Self‑starting and able to work with minimal supervision.
Strong computer skills: Word, Excel, and Outlook.
Good time management.
Strong phone communication skills.
Data entry proficiency.
Ability to engage in technical discussions with potential clients on equipment preference.
Physical Requirements The employee is regularly required to talk or hear; frequently sits for long periods, stands, walks, bends, and stoops to perform essential functions of this job. Occasionally lifts or moves up to 20 pounds.
Equal Employment Opportunity Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
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