Bath Concepts Independent Dealers
Call Center Manager
Bath Concepts Independent Dealers, Pocatello, Idaho, United States, 83204
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We are a manufacturer of acrylic bath and shower solutions and have an unrivaled reputation for quality and workmanship.
Call Center Manager
– In‑office position requiring excellent computer and communication skills, management experience, and customer service experience. Applicants must be available to work evenings and weekends and be able to resolve conflicts and issues.
Responsibilities
Schedule and confirm appointments.
Hire, train and manage Call Center Representatives.
Answer inbound calls and make outbound calls as needed and as a training tool.
Provide customer service.
Manage sales representatives’ schedules.
Achieve weekly and monthly quotas.
We offer an excellent compensation package that includes a salary and bonus opportunities.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Other
Internet Publishing (Industry)
#J-18808-Ljbffr
Call Center Manager
– In‑office position requiring excellent computer and communication skills, management experience, and customer service experience. Applicants must be available to work evenings and weekends and be able to resolve conflicts and issues.
Responsibilities
Schedule and confirm appointments.
Hire, train and manage Call Center Representatives.
Answer inbound calls and make outbound calls as needed and as a training tool.
Provide customer service.
Manage sales representatives’ schedules.
Achieve weekly and monthly quotas.
We offer an excellent compensation package that includes a salary and bonus opportunities.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Other
Internet Publishing (Industry)
#J-18808-Ljbffr