Sherwin-Williams
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Store Customer Service Specialist
role at
Sherwin-Williams .
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. They are expected to promptly resolve any customer concerns, ensure maximum client satisfaction, stay up-to-date with product features, and uphold the high quality and visual standards of the store. They also aim to achieve excellent customer service while consistently meeting the store’s sales goals.
Location: Store #702648, 11352 N. Williams St., Ste 107, Dunnellon, FL 34432.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and in accordance with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products, as needed, to customer specifications.
Stock shelves and set up displays.
Clean store equipment.
Load/unload delivery trucks.
Assist in making deliveries, as needed.
Maintain in‑stock and presentable condition of assigned areas.
Remain knowledgeable on products offered and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.
Qualifications Minimum Requirements
Must be at least eighteen (18) years of age.
Must be legally authorized to work in the country without sponsorship for an employment work visa.
Must have a valid, unrestricted Driver’s License.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be willing to work all scheduled hours, which may include evenings and weekends.
If internal to Sherwin-Williams, must have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
If internal to Sherwin-Williams, must have completed all required HR Cloud eLearning courses.
Preferred Qualifications
High School diploma or GED.
At least one (1) year experience in a delivery, retail, or customer service position.
Previous work experience selling paint and paint‑related products.
Previous experience operating tinting and mixing equipment.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.
Benefits
Life: rewards, benefits and the flexibility to enhance your health and well‑being.
Career: opportunities to learn, develop new skills and grow your contribution.
Connection: an inclusive team and commitment to broader communities.
Application Process
Step 1 – Online Application: Create your profile by entering details on the Careers page https://jobsearch.sherwin.com/. Set aside 15 minutes.
Step 2 – Digital Interview: Qualified candidates are invited to complete a digital video interview via HireVue within 7 days of invitation.
Step 3 – In‑Store Interview: Top candidates are invited to meet with the recruitment team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please note: Sherwin-Williams recruiting team members will never request a payment, financial information or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Compensation decisions are dependent on facts and circumstances and may fall within the stated wage range. The wage range listed for this role takes into account the factors considered in making compensation decisions. The disclosed range estimate has not been adjusted for geographic differential associated with the location.
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Store Customer Service Specialist
role at
Sherwin-Williams .
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. They are expected to promptly resolve any customer concerns, ensure maximum client satisfaction, stay up-to-date with product features, and uphold the high quality and visual standards of the store. They also aim to achieve excellent customer service while consistently meeting the store’s sales goals.
Location: Store #702648, 11352 N. Williams St., Ste 107, Dunnellon, FL 34432.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and in accordance with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products, as needed, to customer specifications.
Stock shelves and set up displays.
Clean store equipment.
Load/unload delivery trucks.
Assist in making deliveries, as needed.
Maintain in‑stock and presentable condition of assigned areas.
Remain knowledgeable on products offered and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.
Qualifications Minimum Requirements
Must be at least eighteen (18) years of age.
Must be legally authorized to work in the country without sponsorship for an employment work visa.
Must have a valid, unrestricted Driver’s License.
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be willing to work all scheduled hours, which may include evenings and weekends.
If internal to Sherwin-Williams, must have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
If internal to Sherwin-Williams, must have completed all required HR Cloud eLearning courses.
Preferred Qualifications
High School diploma or GED.
At least one (1) year experience in a delivery, retail, or customer service position.
Previous work experience selling paint and paint‑related products.
Previous experience operating tinting and mixing equipment.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.
Benefits
Life: rewards, benefits and the flexibility to enhance your health and well‑being.
Career: opportunities to learn, develop new skills and grow your contribution.
Connection: an inclusive team and commitment to broader communities.
Application Process
Step 1 – Online Application: Create your profile by entering details on the Careers page https://jobsearch.sherwin.com/. Set aside 15 minutes.
Step 2 – Digital Interview: Qualified candidates are invited to complete a digital video interview via HireVue within 7 days of invitation.
Step 3 – In‑Store Interview: Top candidates are invited to meet with the recruitment team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please note: Sherwin-Williams recruiting team members will never request a payment, financial information or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Compensation decisions are dependent on facts and circumstances and may fall within the stated wage range. The wage range listed for this role takes into account the factors considered in making compensation decisions. The disclosed range estimate has not been adjusted for geographic differential associated with the location.
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