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World Wide Technology

Client Manager - Global Service Provider

World Wide Technology, Atlanta, Georgia, United States, 30383

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Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world‑class culture, generous benefits and by delivering cutting‑edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Client Manager to join our Global Service Providers team.

Why should you join Global Service Provider Sales? As a Client Manager you will lead WWT sales efforts with large, Tier 1, Global Service Provider customers. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform ( https://www.wwt.com/atc ) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.

What will you be doing? The Client Manager will sell broad technical services, solutions, and products to our customers. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with engineers and architects, as well as subject matter experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25+%.

Client Manager needs to have experience in the following areas:

Selling to a Tier 1 Service Provider

Tier 1 Service Provider network architecture and technology including: Enterprise IT (storage, compute, network, virtualization, and multi‑cloud), Contact Center, Customer Experience/Employee Experience (CX/EX), and Retail Branch solutioning

Business case development and execution with both short-term and long-term revenue growth impact

Understanding customer business drivers and aligning result‑oriented solutions

Services solution selling

Responsibilities

Position WWT capabilities and service offerings with client business and technology objectives.

Managing large and complex sales opportunities with Tier 1 MNO customers

Acts in a consultative fashion and is highly regarded by the customers and partners (OEMs).

Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.

Develop and execute account strategy.

Lead high impact team of inside sales, technology specialists, and consultants.

Create and drive sales campaigns from discovery to close.

Build and maintain relationships with C‑level executives and decision‑making leaders at targeted clients.

Manage a pipeline of opportunities and forecast accurately.

Qualifications

Strong relationships within key customer network organizations with the ability to influence decision making within:

Enterprise Architecture

Contact Center

Customer Experience/Employee Experience (CX/EX)

Retail/Branch Information Technology

Customer Labs

Sourcing/Procurement teams

Global Network Planning

Advanced Technical Support

5+ years Account Management experience in a relevant industry with large commercial or enterprise customers.

5+ years of experience managing/leading a sales book of business ($10M+ in Revenue).

A level of technical expertise with Enterprise IT Architecture (storage, compute, network, and multi‑cloud).

Ability to work independently and solve customer‑facing problems.

Track record of successful solution selling.

Strong communication skills (written, verbal and presentation).

Strong Vendor/Partner relationships among potential suppliers to both customer and WWT, with the intended ability to aid in the selection of the key partners for successful deployment partnerships

Extensive knowledge of customer stakeholders within the targeted network organizations, with existing or burgeoning relationships with key individual decision makers

Candidates preferred to live in/around Dallas and Atlanta

Benefits

Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $140,000-160,000 + commission. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

Equal Opportunity Employer WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job‑related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1‑800‑432‑7008 and ask for Human Resources.

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