Yugo
Join to apply for the Leasing Manager role at Yugo.
Overview Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It’s about people, planet, and passion. General Managers are #Futureshapers who want to positively influence and shape the lives of their staff and our students.
Company Information
Company: Yugo USA
Community: Crestline Charlottesville
Location: On-site / Charlottesville, VAPosition Title: Leasing Manager
Position Type: Full-time / Hourly
Compensation: $24 - 26.00/hr
Reporting To The Leasing Manager reports to the Property Manager.
Key Responsibilities
Knowledgeable of all phases of leasing and resident retention. Oversees the lease renewal process and works to keep high levels of returning residents. Meet the needs of residents and their lease agreements.
Prepare move‑in paperwork and perform a move‑in orientation with new residents.
Walk units, as needed, on‑in and move‑out and as otherwise directed.
Plans and.
Reviews all resident applications and approves applications as directed by property manager.
Maintains positive customer relations attitude.
Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move‑outs and vacancies when requested.
Must be knowledgeable of all phases of leasing and resident retention.
Works with lease renewals each month.
Responsible for keeping daily records on lease renewals and terminations.
Greets prospective clients, shows community and performs leasing duties.
Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
Maintains awareness of local market conditions and trends. Contributes ideas to property manager for marketing community and improving resident satisfaction.
Updates required reports concerning move‑out notices, activity, etc., on a daily basis and provides information to the property manager and assistant manager.
Organizes and files all applicable reports, leases, and paperwork.
Proof reads all lease paperwork and processes move‑ins and move‑outs.
Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow‑up with resident when work is completed.
Coordinates and oversees marketing and sales programs. Maintains market information including amenities, facilities and pricing. Prepares for and, if requested, participates in weekly leasing activity call.
Enforces all policies and procedures. Maintains compliance by ensuring all property records (leases, addenda, reports, etc.) are kept in accordance with all legal requirements and company policies and practices.
Assists in leading regular community team meetings to communicate goals, progress toward goals and expectations and identify actions to achieve objectives. Leads by example for community team members in the areas of resident communication, leasing, and telephone techniques.
Ensures office is opened on schedule and that the office and model apartments are maintained in a clean condition. Begins daily work quickly and independently.
Complies with all state, federal and local laws including Fair Housing. Oversees compliance with policies related to employment and Human Resources. Communicates policy and procedure changes with community team members.
Uses tools, methods, & systems to gather and interpret current market and economic trends that may impact the community.
Complies with all company procedures relating to turn activities including: Budgeting and pre‑turn planning, vendor management, cost containment, and staffing.
Ability to work evenings, overtime, holidays, and weekends, as needed.
Performs other duties as assigned and as necessary.
Competencies
Business Acumen – Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals. Improves processes, products and services.
Communication – Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Able to read and interpret written information. Writes clearly and informatively.
Customer Service – Manages difficult or emotional customer and staff situations. Responds promptly to customer needs, solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments.
Problem Solving – Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics. Identifies existing and potential barriers to the successful accomplishment of property objectives and utilizes performance data, observation, budgetary and other financial information to create solutions to those problems.
Interpersonal Skills – Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things.
Delegation – Delegates work assignments. Matches the responsibility to the person. Gives authority for others to work independently. Sets expectations and monitors delegated activities. Provides recognition for results.
Leadership – Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. Accepts feedback from others. Gives appropriate recognition to others.
Cost Consciousness – Works within approved budget. Develops and implements cost saving measures. Contributes to profits and revenue. Conserves organizational resources.
Ethics – Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically.
Organizational Support – Follows policies and procedures. Completes administrative tasks correctly and on time. Supports and respects diversity.
Strategic Thinking – Develops strategies to achieve organizational goals. Understands organization's strengths & weaknesses. Analyzes market and competition. Identifies external threats and opportunities. Adapts strategy to changing conditions.
Judgment – Displays willingness to make decisions. Exhibits sound and accurate judgement. Supports and explains reasoning for decisions. Includes appropriate people in decision‑making process. Makes timely decisions.
Planning/Organizing – Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Sets goals and objectives. Organizes or schedules other people and their tasks. Develops realistic action plans.
Professionalism – Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
Thoroughness – Demonstrates attention to accuracy and quality. Looks for ways to improve and get more done.
Adaptability – Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.
Dependability – Follows instructions, responds to management direction. Takes responsibility for own actions. Keeps commitments. Commits to long hours of work when necessary to reach goals.
Initiative – Takes independent actions and calculated risks. Looks for and takes advantage of opportunities.
Supervisory Responsibility
This position assists the property manager with overseeing and supervising the property leasing staff.
What Else? This Job Description serves as a guideline; this list of responsibilities is not intended to be exhaustive and other requests in line with the role may be made of you from time-to-time.
Key Skills & Capabilities BE BOLD
– Shows interest in, anticipates, and responds timely to students and parent’s needs. Strives to consistently meet service standards. BE TRUE
– Plans, coordinates and manages internal and external resources to accomplish role responsibilities and/or assigned tasks. BE OPEN
– Excellent communication skills in both written and oral English. BE REAL
– Takes pride and accountability in accurate reporting, motivating fellow Yugoers, and being a brand champion.
Experience and Knowledge To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Certificates and Licenses
None required for this position.
Education And Experience
High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required.
Computer Skills
Property management software, RealPage or like systems.
Experience with MS Office, Outlook, MS Word and Excel.
Physical Demands
While performing the duties of this job, the employee is regularly required to see, hear, talk, and use hands to handle or feel. The employee is frequently required to reach with hands and arms. The employee is regularly required to sit, stand, walk, climb or balance, occasionally must stoop, kneel, crouch, or crawl and sometimes to use their sense of smell.
Must regularly lift and/or move up to 10 pounds.
Work Environment
The noise level in the work environment is usually moderate.
Employees may be monitored or recorded at any time for training purposes to critique customer service skills and provide feedback on job performance as needed. This includes phone audio recordings and onsite video recordings.
Expected Hours of Work
Offices are open on Monday through Saturday and often also on Sundays with hours determined by location. Ability to work outside of office hours and weekends is required.
Travel
Travel is minimal. When required, it is primarily local during business hours.
Additional Eligibility Qualifications
None required for this position.
Compensation and Benefits This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.
Competitive and flexible medical, dental, and vision plans
Competitive 401K match
Health Savings Accounts (HSA) with generous company contribution
Flexible Spending Accounts (FSA)
Paid vacation time and holidays
Paid parental leave
Paid sick leave for all employees
Summer Friday program for corporate positions
MOJO monthly team events
EAP and LifeCare program for employees and family members
Paid volunteer time
Voting leave
Foundations peer cohort onboarding and mentoring program
Leadership conferences and workshops
And more!
The Yugo team is a force for good, and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It’s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we’re consistent in the service we provide to our students.
So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you!
Senior Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Management
Industries
Hospitality
Referrals increase your chances of interviewing at Yugo by 2x
Get notified about new Leasing Manager jobs in
Charlottesville, VA .
#J-18808-Ljbffr
Overview Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It’s about people, planet, and passion. General Managers are #Futureshapers who want to positively influence and shape the lives of their staff and our students.
Company Information
Company: Yugo USA
Community: Crestline Charlottesville
Location: On-site / Charlottesville, VAPosition Title: Leasing Manager
Position Type: Full-time / Hourly
Compensation: $24 - 26.00/hr
Reporting To The Leasing Manager reports to the Property Manager.
Key Responsibilities
Knowledgeable of all phases of leasing and resident retention. Oversees the lease renewal process and works to keep high levels of returning residents. Meet the needs of residents and their lease agreements.
Prepare move‑in paperwork and perform a move‑in orientation with new residents.
Walk units, as needed, on‑in and move‑out and as otherwise directed.
Plans and.
Reviews all resident applications and approves applications as directed by property manager.
Maintains positive customer relations attitude.
Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move‑outs and vacancies when requested.
Must be knowledgeable of all phases of leasing and resident retention.
Works with lease renewals each month.
Responsible for keeping daily records on lease renewals and terminations.
Greets prospective clients, shows community and performs leasing duties.
Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
Maintains awareness of local market conditions and trends. Contributes ideas to property manager for marketing community and improving resident satisfaction.
Updates required reports concerning move‑out notices, activity, etc., on a daily basis and provides information to the property manager and assistant manager.
Organizes and files all applicable reports, leases, and paperwork.
Proof reads all lease paperwork and processes move‑ins and move‑outs.
Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow‑up with resident when work is completed.
Coordinates and oversees marketing and sales programs. Maintains market information including amenities, facilities and pricing. Prepares for and, if requested, participates in weekly leasing activity call.
Enforces all policies and procedures. Maintains compliance by ensuring all property records (leases, addenda, reports, etc.) are kept in accordance with all legal requirements and company policies and practices.
Assists in leading regular community team meetings to communicate goals, progress toward goals and expectations and identify actions to achieve objectives. Leads by example for community team members in the areas of resident communication, leasing, and telephone techniques.
Ensures office is opened on schedule and that the office and model apartments are maintained in a clean condition. Begins daily work quickly and independently.
Complies with all state, federal and local laws including Fair Housing. Oversees compliance with policies related to employment and Human Resources. Communicates policy and procedure changes with community team members.
Uses tools, methods, & systems to gather and interpret current market and economic trends that may impact the community.
Complies with all company procedures relating to turn activities including: Budgeting and pre‑turn planning, vendor management, cost containment, and staffing.
Ability to work evenings, overtime, holidays, and weekends, as needed.
Performs other duties as assigned and as necessary.
Competencies
Business Acumen – Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals. Improves processes, products and services.
Communication – Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Able to read and interpret written information. Writes clearly and informatively.
Customer Service – Manages difficult or emotional customer and staff situations. Responds promptly to customer needs, solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments.
Problem Solving – Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics. Identifies existing and potential barriers to the successful accomplishment of property objectives and utilizes performance data, observation, budgetary and other financial information to create solutions to those problems.
Interpersonal Skills – Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things.
Delegation – Delegates work assignments. Matches the responsibility to the person. Gives authority for others to work independently. Sets expectations and monitors delegated activities. Provides recognition for results.
Leadership – Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. Accepts feedback from others. Gives appropriate recognition to others.
Cost Consciousness – Works within approved budget. Develops and implements cost saving measures. Contributes to profits and revenue. Conserves organizational resources.
Ethics – Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically.
Organizational Support – Follows policies and procedures. Completes administrative tasks correctly and on time. Supports and respects diversity.
Strategic Thinking – Develops strategies to achieve organizational goals. Understands organization's strengths & weaknesses. Analyzes market and competition. Identifies external threats and opportunities. Adapts strategy to changing conditions.
Judgment – Displays willingness to make decisions. Exhibits sound and accurate judgement. Supports and explains reasoning for decisions. Includes appropriate people in decision‑making process. Makes timely decisions.
Planning/Organizing – Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Sets goals and objectives. Organizes or schedules other people and their tasks. Develops realistic action plans.
Professionalism – Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
Thoroughness – Demonstrates attention to accuracy and quality. Looks for ways to improve and get more done.
Adaptability – Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.
Dependability – Follows instructions, responds to management direction. Takes responsibility for own actions. Keeps commitments. Commits to long hours of work when necessary to reach goals.
Initiative – Takes independent actions and calculated risks. Looks for and takes advantage of opportunities.
Supervisory Responsibility
This position assists the property manager with overseeing and supervising the property leasing staff.
What Else? This Job Description serves as a guideline; this list of responsibilities is not intended to be exhaustive and other requests in line with the role may be made of you from time-to-time.
Key Skills & Capabilities BE BOLD
– Shows interest in, anticipates, and responds timely to students and parent’s needs. Strives to consistently meet service standards. BE TRUE
– Plans, coordinates and manages internal and external resources to accomplish role responsibilities and/or assigned tasks. BE OPEN
– Excellent communication skills in both written and oral English. BE REAL
– Takes pride and accountability in accurate reporting, motivating fellow Yugoers, and being a brand champion.
Experience and Knowledge To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Certificates and Licenses
None required for this position.
Education And Experience
High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required.
Computer Skills
Property management software, RealPage or like systems.
Experience with MS Office, Outlook, MS Word and Excel.
Physical Demands
While performing the duties of this job, the employee is regularly required to see, hear, talk, and use hands to handle or feel. The employee is frequently required to reach with hands and arms. The employee is regularly required to sit, stand, walk, climb or balance, occasionally must stoop, kneel, crouch, or crawl and sometimes to use their sense of smell.
Must regularly lift and/or move up to 10 pounds.
Work Environment
The noise level in the work environment is usually moderate.
Employees may be monitored or recorded at any time for training purposes to critique customer service skills and provide feedback on job performance as needed. This includes phone audio recordings and onsite video recordings.
Expected Hours of Work
Offices are open on Monday through Saturday and often also on Sundays with hours determined by location. Ability to work outside of office hours and weekends is required.
Travel
Travel is minimal. When required, it is primarily local during business hours.
Additional Eligibility Qualifications
None required for this position.
Compensation and Benefits This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.
Competitive and flexible medical, dental, and vision plans
Competitive 401K match
Health Savings Accounts (HSA) with generous company contribution
Flexible Spending Accounts (FSA)
Paid vacation time and holidays
Paid parental leave
Paid sick leave for all employees
Summer Friday program for corporate positions
MOJO monthly team events
EAP and LifeCare program for employees and family members
Paid volunteer time
Voting leave
Foundations peer cohort onboarding and mentoring program
Leadership conferences and workshops
And more!
The Yugo team is a force for good, and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It’s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we’re consistent in the service we provide to our students.
So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you!
Senior Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Management
Industries
Hospitality
Referrals increase your chances of interviewing at Yugo by 2x
Get notified about new Leasing Manager jobs in
Charlottesville, VA .
#J-18808-Ljbffr