Viator
Solution Architect - Viator API Implementation
Viator, Charlotte, North Carolina, United States, 28245
Solution Architect – Viator API Implementation
Viator, a Tripadvisor company, is a leading global tours and activities platform, connecting millions of travelers with incredible experiences worldwide. Our APIs enable OTAs, travel e‑commerce platforms, and other B2C partners to seamlessly integrate travel e‑commerce capabilities into their platforms, empowering them to deliver exceptional customer experiences and drive growth.
We are seeking a Solution Architect to join our team and play a pivotal role in enabling our partners to leverage Viator’s APIs effectively. The Solution Architect will collaborate closely with partners, internal stakeholders, and technical teams to help partners design, implement, and optimize end‑to‑end solutions that harness the full potential of Viator’s API offerings. This role goes beyond technical onboarding, focusing on strategic consultation, commercial success and technical guidance to ensure partners achieve their business goals efficiently and innovatively.
As a Viator Solution Architect, You Will Focus On Partner Enablement & Solution Design
Collaborate with B2C platforms, OTAs, and travel e‑commerce and content partners to understand business objectives and technical requirements.
Design end‑to‑end solutions leveraging Viator’s APIs to address partner needs, optimize performance and commercial success.
Provide expert guidance on API capabilities and commercial best practices that drive conversion.
Support partners to design an implementation roadmap pre‑and post‑development, leveraging Viator's API to build products that prioritize growth.
Work closely with Viator’s product, engineering, and business development teams to advocate partner needs and feedback, driving continuous improvement of Viator’s API offerings.
Technical Leadership
Serve as the technical point of contact for partners during the API integration process.
Conduct API demonstrations for partner teams.
Identify and address technical challenges and provide solutions to support integrations.
Assist partners in optimizing API performance for scalability and user experience.
Contribute to technical documentation, use‑case libraries, and integration guides.
We Are Looking For Candidates That Are
Partner‑oriented: focused on impactful solutions.
Detail‑oriented: track metrics and identify development gaps.
Process‑driven: optimize and scale processes.
Collaborative: work effectively with diverse teams.
Influential: use data to drive decisions and influence partners.
Forward‑thinking: anticipate needs and plan for success.
Qualifications
5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in travel or e‑commerce.
Strong understanding of APIs, RESTful services, and integration methodologies.
Hands‑on experience with programming languages (e.g., Python, JavaScript) and API tools (e.g., Postman, Swagger).
Familiarity with e‑commerce platforms, travel technologies and B2C integrations is a plus.
Proven ability to analyze complex business and technical requirements to design scalable solutions.
Perks of Working at Viator
Competitive compensation packages, including base salary, annual bonus and equity.
Remote‑friendly approach and flexible schedule.
Donation matching, tuition assistance, lifestyle benefit, travel perks and employee assistance programme.
Health benefits with great coverage and competitive premiums.
Our Values
We aspire to lead and bring talent, ambition and knowledge to new heights.
We’re relentlessly curious and push beyond the usual.
We’re better together, supporting one another and creating something remarkable.
We serve our customers, always listening and striving for wow moments.
We embrace continuous improvement, learning from mistakes.
We welcome a diverse workplace and empower all employees.
The salary range for this role is $75,000 - $80,000. Pay may vary based on qualifications and experience.
If you need a reasonable accommodation during the application or recruiting process due to a medical condition or disability, please reach out to your recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.
#J-18808-Ljbffr
We are seeking a Solution Architect to join our team and play a pivotal role in enabling our partners to leverage Viator’s APIs effectively. The Solution Architect will collaborate closely with partners, internal stakeholders, and technical teams to help partners design, implement, and optimize end‑to‑end solutions that harness the full potential of Viator’s API offerings. This role goes beyond technical onboarding, focusing on strategic consultation, commercial success and technical guidance to ensure partners achieve their business goals efficiently and innovatively.
As a Viator Solution Architect, You Will Focus On Partner Enablement & Solution Design
Collaborate with B2C platforms, OTAs, and travel e‑commerce and content partners to understand business objectives and technical requirements.
Design end‑to‑end solutions leveraging Viator’s APIs to address partner needs, optimize performance and commercial success.
Provide expert guidance on API capabilities and commercial best practices that drive conversion.
Support partners to design an implementation roadmap pre‑and post‑development, leveraging Viator's API to build products that prioritize growth.
Work closely with Viator’s product, engineering, and business development teams to advocate partner needs and feedback, driving continuous improvement of Viator’s API offerings.
Technical Leadership
Serve as the technical point of contact for partners during the API integration process.
Conduct API demonstrations for partner teams.
Identify and address technical challenges and provide solutions to support integrations.
Assist partners in optimizing API performance for scalability and user experience.
Contribute to technical documentation, use‑case libraries, and integration guides.
We Are Looking For Candidates That Are
Partner‑oriented: focused on impactful solutions.
Detail‑oriented: track metrics and identify development gaps.
Process‑driven: optimize and scale processes.
Collaborative: work effectively with diverse teams.
Influential: use data to drive decisions and influence partners.
Forward‑thinking: anticipate needs and plan for success.
Qualifications
5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in travel or e‑commerce.
Strong understanding of APIs, RESTful services, and integration methodologies.
Hands‑on experience with programming languages (e.g., Python, JavaScript) and API tools (e.g., Postman, Swagger).
Familiarity with e‑commerce platforms, travel technologies and B2C integrations is a plus.
Proven ability to analyze complex business and technical requirements to design scalable solutions.
Perks of Working at Viator
Competitive compensation packages, including base salary, annual bonus and equity.
Remote‑friendly approach and flexible schedule.
Donation matching, tuition assistance, lifestyle benefit, travel perks and employee assistance programme.
Health benefits with great coverage and competitive premiums.
Our Values
We aspire to lead and bring talent, ambition and knowledge to new heights.
We’re relentlessly curious and push beyond the usual.
We’re better together, supporting one another and creating something remarkable.
We serve our customers, always listening and striving for wow moments.
We embrace continuous improvement, learning from mistakes.
We welcome a diverse workplace and empower all employees.
The salary range for this role is $75,000 - $80,000. Pay may vary based on qualifications and experience.
If you need a reasonable accommodation during the application or recruiting process due to a medical condition or disability, please reach out to your recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.
#J-18808-Ljbffr